John Thornton Chevrolet

Ernesto always was available to respond to questions even after hours. Excellent follow up and service for an out of state sale.

Mr.Grant was the definition of professional and customer care. He worked with me online and over the phone because I lived 3+hours away. We were able to settle on a deal and made this the best buying experience I've ever had. Thanks David G.

Jackson did an incredible job recommending a truck for me. Even though he was seeing two customers at the same time, he provided the best customer experience I have ever had when buying a vehicle. I ended up for a better vehicle than I thought I’d have to settle with.

Personnel are always excellent! The facility is always impeccably clean and inviting! The waiting area us comfortable with amenities!!👍💯

I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles.

I purchased a used Trailblazer in October and less than 5 days later the brakes failed while I was driving home on 20, going 70mph. I had to use the emergency brake to stop on the side of the road. The mechanic it was towed to said the brake line was completely rusted out and needed to be replaced. The manager at JT Chevrolet told me I bought the car 'as is' and they had no obligation to repair it. They called me back a little while later saying if I could get it towed there, they'd fix it as a gesture of goodwill. Fine, the brakes are still very soft, but I'm at least able to stop. Last month while changing the battery, I found that instead of a metal super connector, there was a literal piece of lamp cord that had been stripped on both ends. Additionally, I had to replace two tires due to slow leaks, the washer fluid reservoir is completely cracked, the belt was cracked and worn, and I had to replace the headlights. There is a oil pressure error on it now and it leaks slowly. I've probably spent more on it than its worth at this point. I would never recommend buying a used vehicle here. They clearly just washed it and threw it on the lot without opening the hood or checking under it, at all. These are things that even a Jiffy Lube would notice but apparently their service department cannot. If I could go back to October, I'd buy somewhere else. I just don't feel safe in the vehicle, but also don't feel comfortable selling it to someone else, because unlike John Thornton Chevrolet, I have principles.

A smiling face met us at the front door and that set the tone for the rest of our visit. Everyone we encountered was patient, helpful, and genuinely nice. Great experience.

It was a great experience with Grant and Jacob at John Thornton Chevrolet! They really took care of me and gave me exceptional pricing and service. Highly recommended!

Jackson was great he listen to what I wanted he answered all my questions even when I had concerns about certain things, pretaining to the SUV I was looking at purchasing. He was very knowledgeable of the things that I was asking about the SUV and he made me feel better about my decision to purchase the car. He was very professional. After I purchased my vehicle, I had a couple of questions I needed to ask him and he instantly responded back so if you looking for someone to work with you on purchasing your First car or ready to purchase another car Jackson is a great car salesman I would definitely recommend him for all your car needs.

Great people great service and everyone was professional kept me informed about my truck 5 rating