Myrtle Beach BMW, Mercedes Benz

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
713 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 18, 2019

    The employees of this BMW Dealership were rude and not helpful. After receiving my car back, there were more problems than there were when I brought it... in. Many bolts and screws were missing. I am VERY mad and unhappy. I called and the manager was very rude.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    January 19, 2019

    I came to this dealership because I saw a SUV that fit all my criteria, including my budget. When we got there I was disappointed to hear that the vehicle... I had my heart on was being sold to an employee of the dealership. So, I settled for another vehicle that was on the lot, which also happened to cost more. Meanwhile the vehicle I had originally wanted (and drove well out of my way for) is still for sale at the dealership. In essence, I was told I couldn't get the vehicle I wanted because it was sold to an employee so here's another vehicle, which happens to be more expensive.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    July 26, 2018

    The service writer treated me very well and did his job very well. My car was diagnosed with needing a battery, which I told them at the time I made the... appt. . They told me my tires were bad and were dry rotted. In my way of thinking 21,948 miles are not sufficient enough to buy new tires. If I deem it necessary I will do so. I don't drive my car far, but it is used several times as week as I am a retired person. I know ware on a car come from use. Spark plugs I will have to see in order to say yes to replacing at a high cost. When the regular service is due on my car I will get an alignment. My car is always clean when I get I back and I do appreciate that. This time I had mud swipes and dirt on the bumper. I know that the wash there after service is a quick one but this was dirt that was easily removed as I did it. the wheels were still dirty too. I would not have said anything but you ask in your survey, so I told you. Some people are not as easy about such things as I am, but it is nice when your car comes back to you clean.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 21, 2018

    Excellent service always thats why I only drive Mercedes

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 20, 2018

    As usual, excellent service. They made the repair in the time that I was told. The vehicle came back to me clean and repaired.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 19, 2018

    Waylon Johnson is a true professional. I was purchasing a car for the first time alone. For a woman this can be intimidating. Not so with Waylon Johnson.... I truly appreciate his understanding and his time. I will recommend Myrtle Beach Automotive to any and everyone that is looking for a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 16, 2018

    This is my 5th Mercedes I have purchased from Myrtle Beach Automotive, I would never go anywhere else. They make my experience easy process and they always... have what I am looking for. The staff are friendly, professional and know their cars.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 16, 2018

    The service department was very profession in making the appointment for the service of my car and I was very satisfied with the overall service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 16, 2018

    Excellent service call. Got the car back sooner than expected. Every visit to this dealer for service has been positive.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 25, 2018

    Very helpful without all the hassle often accompanying a vehicle purchase. From the Sales Person to the Finance Person. Awesome experience. Will definitely... be back!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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