Nalley Infiniti Decatur

New 877-227-0335 Dealer Website
Used 877-219-2210 Email Dealer
Service 877-227-0619

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Reviews

Average Ratings

4.7
Average based on 54 reviews.
  • Superb salesman

    Ken Gottfried provided superb service in helping me purchase my new QX 50. I was fortunate to have Ken recommended by a good friend who also has ...


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    Ken Gottfried provided superb service in helping me purchase my new QX 50. I was fortunate to have Ken recommended by a good friend who also has had great service by Ken. Ken is extremely knowledgeable and helped me obtain a very good price on the car that I wanted. Ken is a pro in every way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Superb Purchasing Experience

    I would like to thank Kevin King (Sales Consultant) at Nalley Infiniti-Decatur for providing me a superb shopping experience when purchasing my 20...


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    I would like to thank Kevin King (Sales Consultant) at Nalley Infiniti-Decatur for providing me a superb shopping experience when purchasing my 2015 Infiniti Q50S Hybrid. Mr. King's customer service was extremely professional, his knowledge of the automobile (specifications etc.) was very rewarding. My experience @ Nalley Infiniti-Decatur became extraordinarily satisfying as I entered the dealership, the staff and all involved in the purchase provided a very pleasant atmosphere. I look forward to continuing my relationship with Nalley Infiniti-Decatur in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Buying Experience Ever!!!!

    I am beyond pleased with my buying experience!!! Devalle R. is awsome. Not only did he beat other dealers offers he explained everything from the ...


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    I am beyond pleased with my buying experience!!! Devalle R. is awsome. Not only did he beat other dealers offers he explained everything from the cars features, the buying contract and services. Thanks to him I feel confident and knowable about my purchase! He is definitely the guy to see!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • John Christmas, sales representative, AWESOME!!!!

    I live in New Orleans Louisiana. I informed my son my husband and I in the process of searching for a new car. My son informed me that a sales rep...

    Dealer Response

    That's great, Patricia! Thank you for taking the time to share your experience at Nalley Infiniti Decatur. Our goal is to make sure all of our cus...


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    I live in New Orleans Louisiana. I informed my son my husband and I in the process of searching for a new car. My son informed me that a sales representative name John Christmas located at Nalley Infiniti in Atlanta Ga, is outstanding. My husband and I flew to Atlanta on a one -way ticket to purchase a car from Nalley dealership through John Christmas. John Christmas, greeting towards my husband and I felt like royalty. He was detailed describing the function of the car step by step of our interest. Q50 Sports. He very educated about the function of the car. Mr. Christmas, humbleness, and patience were very natural. He constantly informed us the status of the loan and he stayed by our side for the 5 hours we were there. it was not a moment that we felt uncomfortable. The next morning Mr. Christmas, meet us at the dealership to pick up the car, he stayed with us until we drove off the lot with our 2015 Q50 sport. Lastly, My husband and I have purchased several automobiles through car salemen, However, never experienced a saleman thats was loyal to us and making sure that we were very satisfield With that being said, infiniti will always have my business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    That's great, Patricia! Thank you for taking the time to share your experience at Nalley Infiniti Decatur. Our goal is to make sure all of our customers are completely satisfied so I am happy to know that was the case for you and your family. Congratulations on your new Q50 and please don't hesitate to let us know if you need anything else. Stephan Gronberg, General Manager


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  • 2016 Infiniti QX50

    I always enjoy visiting Nalley Infiniti of Decatur. The Salesman are very helpful and the customer service is excellent. Thank you Nalley Infiniti...


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    I always enjoy visiting Nalley Infiniti of Decatur. The Salesman are very helpful and the customer service is excellent. Thank you Nalley Infiniti!!!!!!!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Matt in service is fantastic to work with

    Matt is reasonable with service changes, is great at explaining what is going on with your car and keeps you informed in a timely manner


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    Matt is reasonable with service changes, is great at explaining what is going on with your car and keeps you informed in a timely manner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service Experience

    My service experiences have always been timely and thorough. Wouldn't take my car anywhere else.


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    My service experiences have always been timely and thorough. Wouldn't take my car anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    I had a great experience at Nalley Decatur. They provided outstanding customer service from the time I arrived until I was assisted back into my v...


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    I had a great experience at Nalley Decatur. They provided outstanding customer service from the time I arrived until I was assisted back into my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Iba, Kevin and the GM did were awesome.

    I went to this dealership wanting to purchase a lexus RX350. But after my experience and test driving the QX50. I was sold. The car has surpasse...


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    I went to this dealership wanting to purchase a lexus RX350. But after my experience and test driving the QX50. I was sold. The car has surpasses my expectations. I am glad that I purchased this car. They worked with my on my monthly payment to make sure that it was affordable. Awesome place to select your vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beyond customer service

    My experience with Nalley Infiniti Decatur was nothing short of phenomenal. From start to finish, I was treated with much respect. At the time, I ...


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    My experience with Nalley Infiniti Decatur was nothing short of phenomenal. From start to finish, I was treated with much respect. At the time, I was driving an Infiniti, but was looking to trade it in for something more economical (my opinion). I noticed a 2015 Honda Accord on the website. The car was a new arrival and therefore didnt have more than 4 or 5 pictures to look at nor was the carfax report available. After contacting my salesman (Iba), I quickly understood that customer service was his top priority- not simply to sell a car. I could not get to the dealership as i work bankers hours and have to pick up my daughter directly after work. Iba offered to bring the car of interest to my job, same day, no questions asked so that I could see it for myself. He did just that. I was able to drive the car in the parking lot of my job. All of the features were discussed afterwich i was given instructions on exactly what to do to from that point on if I was still intersted. Iba was courteous enough to provide the carfax report to me that evening upon my request with no isses. After the final decision was made to purchase this vehicle and trade my current, the process took no time to complete. Once again, I could not make it to the dealership. he in turn brought my new car to me and drove away in the old. All of the necessary paperwork was completed in less than 20 minutes at my job. I also received a follow up call a fews days later to make sure everything was good. I cant say enough about the professionalism, ease of service, knowledge of the car, knowledge of the car buying process, and diligence of Iba at Nalley Infiniti Decatur. I would recommend anyone looking for a great car, honest salesman, and great deal to visit Nalley Infiniti and ask for Iba.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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