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Nalley INFINITI of Atlanta

(469 reviews)
Visit Nalley INFINITI of Atlanta
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (833) 546-3731 (833) 546-3731
Used (855) 215-3429 (855) 215-3429
Service (833) 546-3734 (833) 546-3734

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was friendly and helpful , sales rep did a great

Everyone was friendly and helpful , sales rep did a great job of explaining everything about the vehicle as well as going over all of the financing options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate this positive review! Thanks so much!

Friendly sales person ,well groomed office.

Friendly sales person ,well groomed office. Adequate information. Agent brought my car home. Follow-up call was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Reggie,Dereck and Pauline were very professional.

Reggie,Dereck and Pauline were very professional.I’m very satisfied with my purchase at Nalley Infiniti of Atlanta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I had a great experience and we're completely

My wife and I had a great experience and we're completely satisfied with the service that Glen Bland of (Nalley Infiniti Atlanta) provided. His systematic approach and unwavering dedication advanced our deal forward and we can't be happier with our 2026 QX60. I'd be remiss if I didn't acknowledge and thank Derrick and Markas for their utmost diligence in making the deal work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst experience ever sold me a lemon and I paid cash now

Worst experience ever sold me a lemon and I paid cash now they acting like there?s nothing they can do haven?t even been a month

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dion, Thank you for taking the time to leave your review. As you know, we are actively working to fix the tag and title issue that you are experiencing, as well as the issues you are experiencing mechanically with your vehicle. If you need anything further, please reach out. Reginald Johnson, General Manager, 678-328-3803

Great Service.

Great Service. Friendly customer service. No long wait. Was provided with an inspection and told what was needed. We will return again when needing service or new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

The service was great time I pulled in I was waited on

The service was great time I pulled in I was waited on and updated about every fifteen minutes about the progress and I was also walked to my vehicle when it was time to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William Golden, thank you for taking the time to leave us this positive review! Have a wonderful day!

Awesome place for service and purchasing a vehicle.

Awesome place for service and purchasing a vehicle. I would recommend Nelly Infiniti to anyone family our friend. Kudos out to Sam cell person my service person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Infiniti Atlanta team made the process hassle free

The Infiniti Atlanta team made the process hassle free and seamless. Very knowledgeable about their various products and dedicated to customer satisfaction. A great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer Clark, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

Adam is a great service supervisor and appreciated his

Adam is a great service supervisor and appreciated his help with everything. Always solid work with the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.