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Reviews

Average Ratings

4.5
37 lifetime reviews.
  • great sales men!

    Great place filled with great and extremely helpful people!


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    Great place filled with great and extremely helpful people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing.

    I had an amazing buying experience. Being a new driver I had reservations about buying a new car, my dealer gave me the time I need to think abo...


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    I had an amazing buying experience. Being a new driver I had reservations about buying a new car, my dealer gave me the time I need to think about the offer and when I was ready I just pick up where I left off.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Decent

    I did not end up buying with them due to the truck I wanted was sold. Over all decent service


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    I did not end up buying with them due to the truck I wanted was sold. Over all decent service

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great place to get your dream car from

    Coming to Cerritos Penske Chevrolete was the best choice my wife and I had made when purchasing my truck. First, they have the best deals on their...


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    Coming to Cerritos Penske Chevrolete was the best choice my wife and I had made when purchasing my truck. First, they have the best deals on their trucks. Second, they were willing to still make deals. I walked away with the truck I wanted and did not pay an arm and leg for it. From the sales consultant Walter Martinez, to the sales manager Chris Umer, to the fiance manager Larry Tabarez, they made it a great experience and I would like to thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor service

    Representative was not friendly - did not ask how I'm doing , say welcome to the dealership,etc. I came back because my brakes still made noise an...


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    Representative was not friendly - did not ask how I'm doing , say welcome to the dealership,etc. I came back because my brakes still made noise and his response was that may be normal - that is wrong and I spoke to GE Fleet who provides me my company vehicle. When he gave me the vehicle back, he said he had spoke to GE fleet and they don't cover changing brakes. I called GE Fleet and they said they never received his call and further, that they did agree I should get my brake pads changed and now I'm going to another dealership to get this done.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Penske Chevrolet Rocks! Love you guys.

    Leah, John and Paul were great, they made this process so smooth, I'm extremely happy everything was handle in very professional matter and with g...


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    Leah, John and Paul were great, they made this process so smooth, I'm extremely happy everything was handle in very professional matter and with great laughs, made me feel like I was with family, I would highly recommend this dealer as i already have someone in contact with, Thanks Penske you guys will always be my #1.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always excellent service

    I bought my Chevy Volt at Penske in Cerritos. Very fair price for the quality vehicle I received. The Volt is truly amazing vehicle and this is wh...


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    I bought my Chevy Volt at Penske in Cerritos. Very fair price for the quality vehicle I received. The Volt is truly amazing vehicle and this is why it has one of the highest customer satisfaction ratings. Service is always excellent. I will definitely buy future vehicles from Penske.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied with my Traverse LS

    First of all I want to say thank you to Reynaldo Torres for his help and knowledge, He was quick on all my question on the Traverse LS I purchased...


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    First of all I want to say thank you to Reynaldo Torres for his help and knowledge, He was quick on all my question on the Traverse LS I purchased two weeks ago. My apologies for not responding back to you soon but my family and I were enjoying our new Traverse LS plenty of leg room and kids love it. Sad to say sorry Ford Explore could of should of but couldn't afford you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I have used Penske Chevrolet for over 2 years now and have been helped by Faith Fujita several times. She and all of the representatives have trea...


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    I have used Penske Chevrolet for over 2 years now and have been helped by Faith Fujita several times. She and all of the representatives have treated us great and given us great service. A few months ago I traded in a 2006 Impala for a newer car at Penske. The process was trouble free. The representatives walked us through the process & explained all the perks. I would recommend Penske to any family member or friend who was in need of a car. Recently my car had trouble that was covered by the warranty. I was able to use the night drop off service without problem and my car was ready by 3 pm the next day.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Routine oil change

    great experience again. David Canche was very helpful and courteous.


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    great experience again. David Canche was very helpful and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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