James Hodge Ford Inc.

Reviews

4.8 out of 5 4.8
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 14, 2018

    They were all very professional, fair and courteous

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    July 12, 2018

    I love my Ford dealership!!! They treat me like family

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2018

    I took my Lincoln in to James Hodge Ford in Idabel, OK for a safety recall. They were courteous and did my repairs at a convenient time for me. When I... picked it up I was surprised and pleased to find my dirty car was sparkling clean inside and out!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Had a tune up and my Expedition runs like brand new!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    May 28, 2018

    I had a wonderful experience at the Ford dealership. The people there were so helpful, polite and very knowledge of their jobs. I would recommend this... place to anyone wanting to buy a vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carla, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!

  • 5.0 out of 5
    May 14, 2018

    Very pleased with service and kept informed of the status of the job

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, it is great to read such wonderful comments about your recent experience with us! At James Hodge Ford Inc., we value our customers and we look... forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    May 9, 2018

    Very enjoyable; fast friendly service; staff knows their business;

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 6, 2018

    Everyone one is very friendly, but I’ve noticed the last couple of times that there is black grease stuff on the inside of my car after getting my oil... changed, not too pleased about that

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2018

    This was my first new car purchase. Dillon Talley was an awesome salesperson. Hope to purchase again in the near further with him at James Hodge Ford in... Idabel, OK.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matthew, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than ha...ppy to assist you! Safe travels!

  • 3.0 out of 5
    April 17, 2018

    I was extremely disappointed in the lack of attention to the problem of the new brakes you installed squeaking the service writer said they checked and... did not not see a problem. The problem is they were still squeaking when i pulled out ot the dealership! I have normally received good service but I paid for a ford quality brake job and instead got crap!

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews