Dutton Motor Company

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
154 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 22, 2019

    Travis Hucksteadt and Andre Guilhem very helpful in the sale and trade in of vehicle. zgreat help in orientation of new vehicle features.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, congrats on your new vehicle! We are so happy we could really help you out, and we look forward to your next visit!

  • 5.0 out of 5
    August 1, 2019

    Tim Carney from Dutton Motor was very informative regarding the car that I purchased from them. Actually it was my son who introduced me to Dutton Motors... where he purchased his car and his wife's car as well. We are very satisfied by the sales service there. I like the courteous and professional manner the employees there . I would recommend Dutton Motors to my friends and co- workers anytime.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Cynthia, we are so glad you had a great buying experience with us! We appreciate the recommendation, and we are looking forward to helping you again i...n the future!

  • February 21, 2014

    I purchased a new GMC Terrain in 2011 and have been driving 25 miles for service(routine) due to the outstanding service advisors especially Myriah Dorning.... Repair is timely, accurate and they deliver as promised. My wife and I are greeted with smiles, care and customer service is second to none. They certainly go the extra mile and always exceed our expectations. All team members smile, acknowledge and interact with the customers. Just an outstanding dealership and a pleasure to visit. I am a hospitality executive and appreciate the quality and service provided. They exceed all customer service standards and requirements.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2019

    Dutton has stepped up in regards to my A/C repair. GMC has taken responsibility for the default in our Acadias A/C and has repaired it every time with... no hassle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, we are so pleased you enjoyed your visit to Dutton Buick GMC! If you have any further questions, please give us a call. We're always happy to help...!

  • 5.0 out of 5
    May 8, 2019

    Service and personnel were outstanding! Will definitely be our first location for any new purchase again!

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    Shopped for a new car
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  • 5.0 out of 5
    April 4, 2019

    Great Service the service department is always great.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2019

    In looking for my dually, I visited many dealerships. Dutton by far was the best experience I have ever had related to cars. Ken Anderson helped me with... the purchase. They gave me a very fair price for my trade right out of the gate (thousands more than others). Working with him was smooth and easy and her was the nicest guy. The finance gal was awesome and didnt pressure me into anything. She offered extra stuff, I said no thanks, and that was the end of it. They were both very respectful and I felt they truly had my best interest in mind when helping me. They werent trying to nickel and dime me. I shortly after had a problem with my DEF heater. I live 45min away and the local place couldnt get me in as soon as I needed. I called Dutton and spoke to the service department. Same thing that they were too busy to get me in asap. I called Ken, explained the issue and asked if he could help. He walked over to service and worked it out without Jerry. I brought the truck in same day just to hook the computer up and diagnose it. We ordered the parts necessary to fix it and the following week brought it back for repair. They kept it for 1 day and gave me a very nice loaner truck to use. Jerry the service manager was awesome. A young man with that work ethic and professionalism is going to be going places. From start to finish I was really impressed by not only the cleanliness of the facility but the staff most of all. The service waiting department had a great coffee machine that made lattes that I enjoyed. I generally really dislike dealerships and the whole entire process. After buying with Dutton, I dont think Ill ever buy elsewhere if I can avoid it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    March 18, 2019

    Outstanding customer service. I was very satisfied with the prompt address of my vehicle repair.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, thank you for taking the time to leave a review for us at Dutton Buick GMC. We're happy we could meet your expectations! Please don't hesita...te to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    February 6, 2019

    Excellent service! I would like to thank all the auto mechanics for their extraordinary job of getting my car in tip-top shape.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    January 25, 2019

    This has been the easiest, painless, car buying experience we have ever had.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dutton Buick GMC!

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