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Mercedes-Benz Of Athens

(414 reviews)
Visit Mercedes-Benz Of Athens
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(414 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz Of Athens from DealerRater.

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Great, no pressure in buying the car.

Great, no pressure in buying the car. Did most of the task over the phone and emails. Have purchased several cars at the dealership. Only?s been pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christopher, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Friendly and professional people, clean and fast

Friendly and professional people, clean and fast service,will recommend to any of my friends. Will see you next time when service due. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Anna, thank you so much for your feedback about Mercedes-Benz of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Michael is the best car salesmen we?

Michael is the best car salesmen we?ve ever had the pleasure to work with. He was extremely knowledgeable of our vehicle choice which helped in narrowing down our choice and making for a great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.

It is always easy to deal with the service people.

It is always easy to deal with the service people. I get a car and am on my way in no time. The only thing that is ever a problem is the survey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello George, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding!

Outstanding!!! From being to end the Superb Service was unbelievable!! To say the team ?Took Great Care? of Us would be an understatement!!! Your Team Did It All And We Can?t Thank You Enough!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ronald, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Sam Escobar is an excellent dealer associate.

Sam Escobar is an excellent dealer associate. Very helpful and knowledgeable.. Very satisfied with the care of my car which has a personal importance. Appreciation of overall service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Katheryn, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Our visit to the Athens Mercedes dealership was such a

Our visit to the Athens Mercedes dealership was such a wonderful experience. The Agent, Michael, was very professional and knowledgeable and was able to guide us through a very difficult process and along with the financial agent, Curtis, we were able to get a God deal and we are now the owners of a great vehicle. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Barbara, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

I had a great experience at Mercedes-Benz Athens.

I had a great experience at Mercedes-Benz Athens. The staff was welcoming, professional, and helpful. They were easy to work with. It was a smooth, stress-free process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terrific service.

Terrific service. The team was able to squeeze me in last minute. I did not have an appointment. All work was finished same day. Wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Walter, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Very professional atmosphere.

Very professional atmosphere. Everyone was friendly and helpful. My salesman Robert was exceptional. I will return and ask for him for my next car. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.