Heyward Allen Motor Company

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Reviews

Average Ratings

5.0
18 lifetime reviews.
  • Friendly, knowledgeable assistance.

    Just leased a 2015 GMC Terrain from Heyward Allen Cadillac GMC Buick, Athens, GA, and want to express my gratitude to the salespeople for their as...

    Dealer Response

    Thank you for your feed back for our Sales Team member and dealership. It is a pleasure to hear from our long standing customers like you Joan! ...


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    Just leased a 2015 GMC Terrain from Heyward Allen Cadillac GMC Buick, Athens, GA, and want to express my gratitude to the salespeople for their assistance, friendliness and knowledge provided. Everyone whom I dealt with made this a pleasant experience. A special "thank you" to Phil Cook, Chris Wall, Scott Cochran and especially Bo Sorrells!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feed back for our Sales Team member and dealership. It is a pleasure to hear from our long standing customers like you Joan! We look forward to helping you in the future. Katherine Fontinel Internet Manager


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  • Awesome dealership!

    From Ken Evans in sales to Steve Erwin in service, all seemed to want to get every detail right for us. Great teamwork by all.


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    From Ken Evans in sales to Steve Erwin in service, all seemed to want to get every detail right for us. Great teamwork by all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome Experience

    I visited several dealerships before deciding to purchase my new vehicle from Heyward Allen. I got exactly what I wanted with no pressure. The sal...

    Dealer Response

    S Short, thank you for your visit and purchase to Heyward Allen. WE love to hear from our customers about there experience as it means so much! W...


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    I visited several dealerships before deciding to purchase my new vehicle from Heyward Allen. I got exactly what I wanted with no pressure. The sales person really listened to what I wanted and made suggestions for me to consider. In the end, I got what I wanted at the price I needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    S Short, thank you for your visit and purchase to Heyward Allen. WE love to hear from our customers about there experience as it means so much! WE are glad that we were able to help you! If we are able to assist you in the future, please let us know. Katherine Fontinel Internet Manager Heyward Allen


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  • Outstanding Service in Every Department

    We just leased a vehicle from Heyward Allen for the second time which was a very smooth and pleasant process (both times). Their service departmen...

    Dealer Response

    Thank you Double Dawgs for taking the time to comment on our Service Department. We strive for excellence everytime. Please let us know how we m...


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    We just leased a vehicle from Heyward Allen for the second time which was a very smooth and pleasant process (both times). Their service department is outstanding and part of the reason we chose to deal with Heyward Allen again. All sales and service personnel we have worked with are extremely professional, knowledgeable and personable. Even if you don't purchase a vehicle from Heyward Allen, we can highly recommend using their service department for any service for repair needs.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Double Dawgs for taking the time to comment on our Service Department. We strive for excellence everytime. Please let us know how we might assist you in the future. We look forward to seeing you again. Katherine Fontinel Internet Manager Heyward Allen Motor Company


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  • Bo Sorrells is the best!

    Bo Sorrells went above and beyond in his ability to help me find a new vehicle. I truly appreciate his patience, kindness and knowledge. Thank you...

    Dealer Response

    Thank you Amy for your patronage. It means a lot to us to hear about our customers experience. Customer Service and satisfaction is are number o...


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    Bo Sorrells went above and beyond in his ability to help me find a new vehicle. I truly appreciate his patience, kindness and knowledge. Thank you Bo for all of your hard work---I love my new car!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Amy for your patronage. It means a lot to us to hear about our customers experience. Customer Service and satisfaction is are number one goal! Hope you will enjoy your new vehicle for years to come. Katherine Fontinel Internet Manager Heyward Allen


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  • Great price and straight forward people.

    I went to Heyward Allen Toyota to shop for a gently used or new vehicle. They had a great deal on new Camry’s and I had heard good things from oth...

    Dealer Response

    Thank you Joshua for your new car purchase at Heyward Allen! It means so much to us to hear of our customers experience. We are glad that it was...


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    I went to Heyward Allen Toyota to shop for a gently used or new vehicle. They had a great deal on new Camry’s and I had heard good things from other customers who had shopped there. David McCoy was the Salesman and he was great. No pressure or sales gimmicks he was straightforward with his questions and lead me to the vehicle I wanted. I walked away with a new Camry, which I have received compliments about its looks and many compliments about what I paid. I plan to keep this car for years to come but when I decide to buy another Heywood Allen will get my business.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Joshua for your new car purchase at Heyward Allen! It means so much to us to hear of our customers experience. We are glad that it was a positive one and David McCoy was able to offer you the best ever! Please let us know how we might be able to assist you in the future! Katherine Fontinel


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  • Toyota

    They will not help low income families with getting a car. All my cousin and I were looking for was a low payments.

    Dealer Response

    This has Toyota on there, we are General Motors. We do not know if this was something that happened here. Not having all the facts and what the ...


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    They will not help low income families with getting a car. All my cousin and I were looking for was a low payments.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    This has Toyota on there, we are General Motors. We do not know if this was something that happened here. Not having all the facts and what the situation entailed, it is hard to know how to help. We are in the business to sell cars and of course we do our very best to assist all those who are in need. If we are able to re-visit this with you we would ceratinly like to be able to given another chance. Katherine FOntinel Internet Manager Heyward Allen Motor Company.


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  • 2011 GMC Yukon XL Purchase

    We recently purchased a 2011 GMC Yukon XL. Michael Nelms was a super salesman and was so personable and helpful in the buying process. We live in ...

    Dealer Response

    Thank you for your business to Heyward Allen in Athens, Ga. It is awesome to here about our customers experiences! It is nice to hear great thin...


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    We recently purchased a 2011 GMC Yukon XL. Michael Nelms was a super salesman and was so personable and helpful in the buying process. We live in another state so driving over to just "look" at the vehicle wasn't an option. He sent me numerous emails, pictures, and videos of the car prior to our decision to purchase it. Not many salesmen or dealerships would go to that extent to sell a vehicle. He made sure my OnStar and Bluetooth capabilities were set up in the car before I left the lot. I would definitely recommend others to this dealership and we will return for future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business to Heyward Allen in Athens, Ga. It is awesome to here about our customers experiences! It is nice to hear great things about our Sales Team Members! Thank you for taking the time to do a review for us, if there is any thing else we can do for you in the future, please come this way! Katherine Fontinel Internet Manager Heyward Allen


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  • Great service

    Joey was great with finding the 2014 Yukon that was perfect for our family!!

    Dealer Response

    Ms. Andrea, Thank you for your business to Heyward Allen! We love hearing from our customers how we have helped them in their car buying endeavor...


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    Joey was great with finding the 2014 Yukon that was perfect for our family!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Andrea, Thank you for your business to Heyward Allen! We love hearing from our customers how we have helped them in their car buying endeavor! We hope that your 2014 Yukon serves you and your family for years to come! Please let Joey or our dealership know how we can assist you in the future! Don't forget about our Service Department as well for all of your service needs! Thank you, Katherine Fontinel Internet Manager


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  • Great personal customer service!!

    Joey Eidson was very easy to work with! I appreciated his honesty after some miscommunication about style of vehicle. Everything worked out great ...

    Dealer Response

    Thank you Carley for your business to Heyward Allen Motor Company. We appreciate you and it is our pleasure to provide you with the most excellen...


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    Joey Eidson was very easy to work with! I appreciated his honesty after some miscommunication about style of vehicle. Everything worked out great and we purchased the vehicle we wanted at a great price! Will recommed to friends. Thanks > Carley Neill

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Carley for your business to Heyward Allen Motor Company. We appreciate you and it is our pleasure to provide you with the most excellent service we can. Please let Joey or our dealership know how we may assist you in the future! Katherine Fontinel Internet Manager


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