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Reviews

Average Ratings

5.0
Average based on 12 reviews.
  • AWESOME EXPERIENCE

    I called Jones Nissan after I searched for a car online after visiting mutiple dealerships the past weekend. I spoke with Shelly. She was so pleas...

    Dealer Response

    Sharon, it was our pleasure to serve you! Enjoy your new Frontier!! -Shelley Fentress


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    I called Jones Nissan after I searched for a car online after visiting mutiple dealerships the past weekend. I spoke with Shelly. She was so pleasant. I went to the dealership that afternoon. Shelley introduced me to Sam Simmons, the car salesman. I had never met a salesman like him before. He was pleasant and knowledgeble. There was no hassle or pressure to buy the car, but I did. The buying experience was so easy and quick. I'm enjoying my new car. Thanks Sam and Shelley for your superb customer service. You guy rock!! Jones Nissan is the place to buy your next vechicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sharon, it was our pleasure to serve you! Enjoy your new Frontier!! -Shelley Fentress


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  • Never disappointed!

    Ross is the best!!! I travel a lot and have visited many different Nissan service departments. No one compares. Whether I am in Florence, Myrtle B...


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    Ross is the best!!! I travel a lot and have visited many different Nissan service departments. No one compares. Whether I am in Florence, Myrtle Beach or Rockhill, I will make the drive back to Sumter for the best dependable service department. Jones Nissan is worth it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience to date.

    This was the easiest and quickest car buying experience I've had to date. I inquired about the new vehicle through their internet department and w...


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    This was the easiest and quickest car buying experience I've had to date. I inquired about the new vehicle through their internet department and was contacted by Betsy Delallo. She emailed me the purchase price and asked when I would be available to come in for a test drive. My wife and I met with her and test drove the vehicle. We traded a vehicle in and was given a very fair price for it, no back and forth haggling tactics. For me, buying from a Jones Nissan was a pleasant experience and would highly recommend this dealership. Also, the service department helped me with a minor concern I had with my new vehicle. They were very accommodating and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Quick, easy, honest

    Just bought a 2015 Nissan Altima from Jones. What a fabulous experience. Sam Simmons was my salesman. He did a great job. Honest, quick responses ...


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    Just bought a 2015 Nissan Altima from Jones. What a fabulous experience. Sam Simmons was my salesman. He did a great job. Honest, quick responses to my questions. No fluff in puff. I compared prices with a few dealers. Sam won my business with his calm, honest approach and knowledge. They also had the interior color I was looking for. I had tinted windows and a spoiler added. Since I live an hour + from the dealership they actually sent someone to me to pick up my car and took it back for the additions. They gave me a loaner to drive also. I did all the negotiating over the phone/internet. We arrived at the dealership at 6:40pm and left with my new car at 7:15pm. I have never had such an easy purchase before. Go Jones!! Thank you Sam for being there and helping us get this done so easily.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Car buying experience!!!!!

    Shelley and Keith provided a phenomenal car buying experience. Shelley provided everything I requested for to the bank. All I had to do was pick a...


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    Shelley and Keith provided a phenomenal car buying experience. Shelley provided everything I requested for to the bank. All I had to do was pick a Car. Keith was very informative with all of the questions I presented to him on the different car models. The rest of the staff was very informative and diligent when closing the final paperwork. If you are looking for sincerity, painless and genuine car buy experience that is hassle free Jones Nissan is definitely the place to go! -Proud Owner of a new Honda Civic

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    Very responsive to customer inquiries regarding vehicle pricing and options. Friendly, courteous, knowledgeable. Made the buying process easy!

    Dealer Response

    James, Thank you for your kind words! We strive to make car buying stress free. Please let me know if we can assist you in any way. Thanks again...


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    Very responsive to customer inquiries regarding vehicle pricing and options. Friendly, courteous, knowledgeable. Made the buying process easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, Thank you for your kind words! We strive to make car buying stress free. Please let me know if we can assist you in any way. Thanks again, Shelley Fentress


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  • Extremely Satisfied Customer!

    I couldn't be more pleased with the quality, performance, and superb maintenance of this vehicle by the previous owner(s)! Thank you Shelley and y...

    Dealer Response

    Tammie, I'm so glad you had such a great experience with us! Please let me know if I can do anything else for you. Shelley Fentress


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    I couldn't be more pleased with the quality, performance, and superb maintenance of this vehicle by the previous owner(s)! Thank you Shelley and your team for the outstanding professionalism displayed while conducting business!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tammie, I'm so glad you had such a great experience with us! Please let me know if I can do anything else for you. Shelley Fentress


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  • Satisfied 2014 Nissan Altima owner, Dan Wells

    "I want to thank the Jones Nissan dealership in Sumter for their excellent customer service and professionalism. I was able to purchase my new 201...

    Dealer Response

    Thank you, Dan! We appreciate you as well!


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    "I want to thank the Jones Nissan dealership in Sumter for their excellent customer service and professionalism. I was able to purchase my new 2014 Nissan Altima almost entirely on line and avoid the regular hassles of car buying. Ms. Shelley Fentress was my point of contact and handled my purchase from beginning to end and after the sale. I comparison shopped and actually paid $125.00 more than I was quoted at another Nissan dealer for the exact same vehicle because of Shelley. She was great."

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Dan! We appreciate you as well!


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  • New Car experience

    Good smooth hassle free deal. No hidden charges. Good honest people to deal with.

    Dealer Response

    Thank you for your kind words! We strive to offer small town customer service with big city discounts. Thank you again, Shelley Fentress


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    Good smooth hassle free deal. No hidden charges. Good honest people to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words! We strive to offer small town customer service with big city discounts. Thank you again, Shelley Fentress


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  • Overall

    Jones Nissan in Sumter SC is the place to go if one is looking for a new car. Everyone I met there is a professional, from Ross the Service Advis...

    Dealer Response

    Thank you, Laura! We enjoyed working with you too. If you need any further assistance please do not hesitate to shoot me an email or give us a cal...


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    Jones Nissan in Sumter SC is the place to go if one is looking for a new car. Everyone I met there is a professional, from Ross the Service Advisor to Shelley Fentress the Internet Manager. My own personal salesperson Richard James took great care of me, including removing the old license plate and washing it before transferring it to my new car. He thoroughly explained and showed me how to operate all the new feature of my new Altima. Fast, thorough, courteous and professional......this dealership has the best personnel, and the best selection of quality cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Laura! We enjoyed working with you too. If you need any further assistance please do not hesitate to shoot me an email or give us a call. Sincerely, Shelley Fentress


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