Nalley Ford Sandy Springs

New 888-283-4158 Dealer Website
Used 888-283-0249 Email Dealer
Service 888-284-2809

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Reviews

Average Ratings

4.5
523 lifetime reviews. Includes reviews of Nalley Ford Sandy Springs from DealerRater.com
  • Great experience and aggressive pricing!

    Had dealings with several other Ford dealerships trying to nail down a price on a 2016 Eplorer Sport. Got the typical run around with incorrect in...

    Dealer Response

    That's great to hear! Thank you for taking the time to review Nalley Ford Sandy Springs. We take pride in exceeding our customers' expectations of...


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    Had dealings with several other Ford dealerships trying to nail down a price on a 2016 Eplorer Sport. Got the typical run around with incorrect info or just not aggressive pricing. I did the research and knew the going price but couldn't find an audience until I contacted Nalley Ford. The deal was made within an hour and same day I walked out with my new Explorer. Total time in the dealership was 1 hour and 15 minutes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    That's great to hear! Thank you for taking the time to review Nalley Ford Sandy Springs. We take pride in exceeding our customers' expectations of the car buying experience so I am thrilled to hear that was your experience. Please don't hesitate to let me or my team know if you need anything else. Farouk Fouad, General Manager


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  • Nally Ford Sandy Springs

    Great experience with Vernon McDonald. Finance team worked hard to make a fair deal.

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Brett! We hope to be of service to you again! Take care!


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    Great experience with Vernon McDonald. Finance team worked hard to make a fair deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Brett! We hope to be of service to you again! Take care!


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  • Got my F150 Raptor! Great experience at Nalley

    great overall experience. Nick and Adam were fantastic to work with and got me the deal I wanted on my new Truck. Highly recommend them and the ...

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! We try to provide all of our guests with a great atmosp...


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    great overall experience. Nick and Adam were fantastic to work with and got me the deal I wanted on my new Truck. Highly recommend them and the rest of the Nalley Team. GM and Finance folks were also great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Excellent Bus repair

    Joseph , my service representatives, went above and beyond my expectations. I don't think this would have happen anywhere else.

    Dealer Response

    Stan, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Nalley Ford Sandy Springs as your f...


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    Joseph , my service representatives, went above and beyond my expectations. I don't think this would have happen anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stan, your positive review means a lot to us and we?re happy we could help you! Thank you so much for choosing Nalley Ford Sandy Springs as your first choice for service!


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  • Thanks Justin Tritt

    Justin Tritt was an amazing help to get to the bottom of my car troubles. Went above and way beyond!!

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Jerrilyn! Please let us know if there is ever anything else we can do for you...


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    Justin Tritt was an amazing help to get to the bottom of my car troubles. Went above and way beyond!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Jerrilyn! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • I Drive 49 Miles To This Dealership

    Joseph Robbins was, as always, well versed in the processes and procedures of the Service Dept. He has been consistently courteous and professiona...

    Dealer Response

    Lonarine, your positive review means a lot to us and we?re happy we could help you! Safe travels!


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    Joseph Robbins was, as always, well versed in the processes and procedures of the Service Dept. He has been consistently courteous and professional, even when delivering bad news. Over time, I have come to trust his abilities and knowledge of the business and leave with a sense that I received accurate information. He is a definite asset to your establishment.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lonarine, your positive review means a lot to us and we?re happy we could help you! Safe travels!


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  • How to get a Ford, when you are new to country

    Well. from the start I must say that my sales representative, John. contacted me in order to make an appointment, and know my options in relation ...

    Dealer Response

    Thank you for taking the time to notice our efforts and for leaving such awesome review! Check our social media pages to stay in the loop on produ...


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    Well. from the start I must say that my sales representative, John. contacted me in order to make an appointment, and know my options in relation to my options on a car. As a new resident to this country, getting credit can be a pain, but John and Jim were extremely helpful on credit, and they let me have my Focus, that, I must say, is a great car. I drove one in 2015 from Orlando to New York, and it was superb in fuel and performance. Now, the 2016 version is more comfortable, and the same smooth ride. I'm very happy with my car, it has all the features I need

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice our efforts and for leaving such awesome review! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • F150 warranty issue

    Service was fine it was the fact I had to buy a new battery after just buying the vehicle new in May of 2015 and bought the extended warranty only...

    Dealer Response

    Thanks for reaching out to us, Mike. We understand your concerns. Please reach out to our General Manager to discuss what we can do to help. We v...


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    Service was fine it was the fact I had to buy a new battery after just buying the vehicle new in May of 2015 and bought the extended warranty only to find out since the mileage was over 36,000 the battery was not under a warranty. Disappointed. Have had to bring the truck in 4 times with warranty issues.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reaching out to us, Mike. We understand your concerns. Please reach out to our General Manager to discuss what we can do to help. We value your business and hope to hear from you.


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  • Sandy Springs Ford

    This dealership did a great of listening to my needs and helping me make an informed decision in choosing a vehicle! This is my second time coming...

    Dealer Response

    Dominic, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and wo...


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    This dealership did a great of listening to my needs and helping me make an informed decision in choosing a vehicle! This is my second time coming here to purchase a vehicle and when the time comes for another one I will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dominic, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • My F150 Service

    I love the service I get at Nalley Ford in Sandy Springs. Great people, great service and always an excellent experience.


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    I love the service I get at Nalley Ford in Sandy Springs. Great people, great service and always an excellent experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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