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Mercedes-Benz of Atlanta Northeast

(2,419 reviews)
Visit Mercedes-Benz of Atlanta Northeast
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 national dealer award
View 10 awards
2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 463-6916 (866) 463-6916
Used (866) 463-3531 (866) 463-3531
Service (866) 488-9711 (866) 488-9711

Reviews

(2,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Atlanta Northeast from DealerRater.

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Greg Rabideaux and Josh Rhea were both excellent to work...

Greg Rabideaux and Josh Rhea were both excellent to work with. Both were very helpful and went the extra mile to insure great costumer service. I couldn't be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Over the past 5-years, I have had the distinct pleasure...

Over the past 5-years, I have had the distinct pleasure of working with Nick Karacha. Today, 3/12/2013, has been especially pleasing. I had recieved the Mercedes Benz email regarding several owners' experiences with their cars. I was about to write of mine relating to my 2010 C-300, which I purchased in October of 2012, but then I realized that there was a 2010 C-350 available. I spoke briefly with Nick, and without any fuss, and minimal negotiations, Nick again, succeeded to get me the deal - for a perfect birthday gift, tomorrow, March 14th. I must also say that Nick's approach is befitting of the "consumate professional" - courteous and knowledegeable. the Sales Staff at this pre-woned facility has treated me with the utmost respect. They are always willing and able to help. Nick's first offer is for the "courtesy wash", then refreshements. This, being my fourth visit and purchase, I think I have found my favorite dealership and my "Champion Salesman" in Nick Karacha. It is truly refreshing to know that the car-buying experience can be hassle-free and actually an enjoyable one. Thank you so very much, Nick. Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent-Review of Atlanta Classic Cars

Over the past 5-years, I have had the distinct pleasure of working with Nick Karacha. Today, 3/12/2013, has been especially pleasing. I had recieved the Mercedes Benz email regarding several owners' experiences with their cars. I was about to write of mine relating to my 2010 C-300, which I purchased in October of 2012, but then I realized that there was a 2010 C-350 available. I spoke briefly with Nick, and without any fuss, and minimal negotiations, Nick again, succeeded to get me the deal - for a perfect birthday gift, tomorrow, March 14th. I must also say that Nick's approach is befitting of the "consumate professional" - courteous and knowledegeable. the Sales Staff at this pre-woned facility has treated me with the utmost respect. They are always willing and able to help. Nick's first offer is for the "courtesy wash", then refreshements. This, being my fourth visit and purchase, I think I have found my favorite dealership and my "Champion Salesman" in Nick Karacha. It is truly refreshing to know that the car-buying experience can be hassle-free and actually an enjoyable one. Thank you so very much, Nick. Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.

Mr. Cho was very polite with the descriptions about the...

Mr. Cho was very polite with the descriptions about the vehicle I was interested in. He made my first purchase of Mercedes easy and simple. Unlike other dealerships, Mr. Cho took responsibility and followed up with me on my purchase and any needs. Most of all, he was honest and given me the best deals on my purchase compared to every competitive automobile brands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Our experience with Mercedes Benz was wonderful. We have...

Our experience with Mercedes Benz was wonderful. We have been customers with this dealership for over 10 years and have always been satisfied and treated very well. Bo Planin was great with finding and knowing what we were looking for. He had a Mercedes GLK on the lot that he thought would fit what we described and he was perfectly correct. He was very courteous and helpful with all aspects of the buying process. He explained the features of the vehicle clearly and asked if we needed more information. He was always smiling from the time he greeted us until we left. He is a very personable man and therefore made us feel very comfortable with our purchase. He made sure we were connected with the right person when we needed to talk financing. He never acted as if we were bothering him in any way. He was smiles and friendly through the whole process. I would definitely recommend our friends to touch base with Bo Planin if they are interested in purchasing a car through this dealership. We would positively ask for Bo again if we are in the market for another car. As before -- very nice and personable individual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience! Bob Holton was great to work with and...

Great experience! Bob Holton was great to work with and made sure I got the car I wanted. Everything went smoothly when I picked up my car, and they got me in and out in a reasonable amount of time. They also made sure I received a competitive rate for financing, which was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure to work with Nick and his team at...

It was a pleasure to work with Nick and his team at Atlanta Classic Cars. I was looking for a specific car that happened to be on the lot but I must say, they made the entire process easy and hassle free. In this day and age of lots to do during the day, it was nice to be able to make this transaction so quick, easy and professional from start to finish. I would highly recommend Nick and the entire team at Atlanta Classic Cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Mr. Cox had left a very good impression when I visited...

Mr. Cox had left a very good impression when I visited the dealer a year prior to my purchase. He was very professional very passionate about the cars he is selling and even though the price range for what I tested driving with him was outside my range, I kept that dealership in mind. Sure enough I returned after one year looking for him when I finally decided to go for a smaller car, that is fitting my budget. I was in between getting a BM or an Audi A3 TDI premium, and I decided to get my 1st BM, which I am very happy I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best people, Best Cars, Top Notch.

I have known Jim for a few years now and have purchased at least 4 vehicles from him. He is always attentive, understanding and delivers a win win deal every time.. Service at Atlanta Classic is amazing as well, thanks Christy!. You feel pampered at every step of the way and the work it is always top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.

Fantastic experience through and through. Jim was great...

Fantastic experience through and through. Jim was great to work with and professional. Would recommend ACC to friends and family looking for new or used vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.