Reviews
Wonderful Experience
My visit was excellent! Dan Evers was more than very helpful and treated us as family. His customer service exceeded our expectations. I would recommend him and his services to anyone who was looking to purchase a Mercedes. The team at Atlanta Classic Cars did a outstanding job! We appreciate your hospitality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.
I had a great experience at Atlanta Classic Cars. Nick...
I had a great experience at Atlanta Classic Cars. Nick Karaca was very attentive and PATIENT! He answered all my questions and made me feel comfortable purchasing my first Mercedes-Benz. Thank you so much for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wouldn't buy anywhere else!
This is my third purchase from Atlanta Classic Cars and the second one from Jesse Cannon-Wallace. As long as she is there, I will continue to buy from ACC. She is beyond professional and her knowledge of the car amazed me. She could field any question I threw her way. She also handled every detail of the purchase -- from the notice to my insurance company to the preliminary paperwork on the financing. She knows how limited I am on time and did everything she could to make the purchase as easy and as time efficient as possible. She has even followed up with me a couple of times to make sure I had no issues or further questions. Finally, on my initial test drive, I brought my law partner with me. He was so impressed with Jesse and the dealership that he will likely purchase a new ML from Jesse as well - luring him away from RBM (a place he has purchased Mercedes since the 1970s). That should say volumes about how wonderful Jesse is!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.
This is my third purchase from Atlanta Classic Cars and...
This is my third purchase from Atlanta Classic Cars and the second one from Jesse Cannon-Wallace. As long as she is there, I will continue to buy from ACC. She is beyond professional and her knowledge of the car amazed me. She could field any question I threw her way. She also handled every detail of the purchase -- from the notice to my insurance company to the preliminary paperwork on the financing. She knows how limited I am on time and did everything she could to make the purchase as easy and as time efficient as possible. She has even followed up with me a couple of times to make sure I had no issues or further questions. Finally, on my initial test drive, I brought my law partner with me. He was so impressed with Jesse and the dealership that he will likely purchase a new ML from Jesse as well - luring him away from RBM (a place he has purchased Mercedes since the 1970s). That should say volumes about how wonderful Jesse is!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service!
Kim Harward Cates is by far the best service advisor I have ever worked with in my entire driving life. She is knowledgeable, prompt, and thorough. She keeps me informed with the progress of my vehicle service, and I find her recommendations are spot on each time. I know there is a great team working with Kim. My sense is that they pride themselves on being able to track down any issue and solve it. I have never had to bring my vehicle back a second time to "re-fix" something. The entire experience at Atlanta Classic Cars is always pleasant and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.
Kim Harward Cates is by far the best service advisor I...
Kim Harward Cates is by far the best service advisor I have ever worked with in my entire driving life. She is knowledgeable, prompt, and thorough. She keeps me informed with the progress of my vehicle service, and I find her recommendations are spot on each time. I know there is a great team working with Kim. My sense is that they pride themselves on being able to track down any issue and solve it. I have never had to bring my vehicle back a second time to "re-fix" something. The entire experience at Atlanta Classic Cars is always pleasant and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in know exactly what I was looking for, but never...
Went in know exactly what I was looking for, but never expected the process to be so easy, pleasant and efficient! David was truly interested in my happiness with the car and my buying experience. I highly recommend Mercedes and even more so dealing with David!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The personnel that I dealt with at this dealership were...
The personnel that I dealt with at this dealership were professional and courteous, and customer orientated. They answered any questions that I had and offered assistance after the sale. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent salesmanship; prompt service
Called ahead to tell Greg that I wanted to look at a particular car. He had it washed and staged at the front of the dealership when we arrived. Spent a lot of time showing me the features and gave us a route to take the car on a test drive. The whole experience was a great one. Even the financing and sales pitch for add ons was painless and low pressure. I have only one minor issue that came up after I returned home with the vehicle. The vehicle did not have the mesh wind curtain that goes between the headrests. I questioned this as the dealership but there was no offer to order and ship the part to me. Upon researching how to find one after I returned home I discovered that the wind screen is listed as a standard issue on the 2012 SLK 350. Since the vehicle is a "certified" Mercedes-Benz, I do not feel that I should have to pay a dealer to order and send me the standard part. It should have been provided as part of the certification process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.
Dealership Service
Atlanta Classic Cars is a long way from where I live and despite the fact that there is another dealership very close to my residence, I choose to service all my cars here. I have been servicing my vehicles here for the last 8 years solely because of the quality of my relationship with the service department. My advisor Ms. Cates knows these cars unlike any other and is a true pleasure to work with. This dealership gets it right each and every time. Great work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and taking the time to share your experience with us. We look forward providing you great customer service upon your next visit.
