Reviews

Average Ratings

5.0
17 lifetime reviews.
  • Valley

    I have always had a positive experience with Valley Ford. The service department is always courteous and friendly. They are always honest about th...

    Dealer Response

    We are always happy to hear from a satisfied customer! We hope to always meet your expectations and assist you in any way possible. Thank you for ...


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    I have always had a positive experience with Valley Ford. The service department is always courteous and friendly. They are always honest about the issues I have had with my car. I would recommend them to others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are always happy to hear from a satisfied customer! We hope to always meet your expectations and assist you in any way possible. Thank you for doing business with Valley Ford!


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  • Valley Ford Great Experience

    The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should gi...

    Dealer Response

    Thank you for the vote of confidence and thank you for the opportunity to serve you!!!


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    The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the vote of confidence and thank you for the opportunity to serve you!!!


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  • Valley Ford is a rare find

    This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not a...


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    This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not agree with the manager on a fair price. They both said they could not reduce the price. Several days later both called to say that they had changed their minds. We were displeased with how they conducted their negotiations and decided to keep looking. I found a similar car listed at cars.com from Valley Ford. We drove 1.5 hours to Oneonta. It was worth it. The receptionist was friendly and Chad was helpful. I was very pleased with the quality and price of this vehicle as compared to the others that I had seen in person and online at other dealers. The manager responded promptly to my offer. While there was some negotiation, I did not feel like they were playing games with us. We felt like Chad and Mr. Sumpter acted attentively, kindly, and honestly with us. We were happy to purchase the vehicle at Valley Ford. We will return to Valley Ford when we need another vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience

    We had a great experience at Valley Ford! I found the exact vehicle I had been looking for and even though it wasn't a Ford, they were sure to add...


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    We had a great experience at Valley Ford! I found the exact vehicle I had been looking for and even though it wasn't a Ford, they were sure to address any concerns we had quickly and efficiently. Chad Tidwell was a great salesman and went out of his way to be helpful and make sure we were pleased. Everyone was very polite and accommodating! We had a great experience here and I'm loving my new ride! Thanks Chad and Valley Ford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great car buying experience

    Thanks to Jim Sumpter and Chad Tidwell for a great experience buying a 2016 Ford Escape. I am well pleased with the deal and the car. They provide...


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    Thanks to Jim Sumpter and Chad Tidwell for a great experience buying a 2016 Ford Escape. I am well pleased with the deal and the car. They provided an pleasant, friendly atmosphere. I recommend Valley Ford to anyone looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great Experience

    We drove from Birmingham and had a great experience with Chad and Mr. Sumpter at Valley Ford. Chad was very polite and talked to me several times ...


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    We drove from Birmingham and had a great experience with Chad and Mr. Sumpter at Valley Ford. Chad was very polite and talked to me several times over the phone before we drove over to see the vehicle. When it was time for some warranty and repair service Micah was also very helpful and worked hard to make sure we were satisfied. I would recommend Valley Ford to anyone looking for a new or used vehicle or service!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • It was worth the drive

    Overall my visit was great!! Chad was very polite and honest the staff was awesome and helpful!!! Thanks alot Valley Ford company I'm enjoying my ...


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    Overall my visit was great!! Chad was very polite and honest the staff was awesome and helpful!!! Thanks alot Valley Ford company I'm enjoying my ride!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great service awesome to deal with

    Valley ford in oneonta is an awesome place to do business with great people to work with and will help you with any vehicle need you may have. If ...


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    Valley ford in oneonta is an awesome place to do business with great people to work with and will help you with any vehicle need you may have. If your looking for new or used looked no further than valley ford of oneonta Alabama.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • good buy

    Great exprience with all the people during my truck buying.


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    Great exprience with all the people during my truck buying.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The Best Vehicle Buying Experience In My Lifetime!

    Having retired in mid 2014, one of the things on my bucket list was to buy me a new truck. Not just any truck but a Ford F150 crew cab truck with ...


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    Having retired in mid 2014, one of the things on my bucket list was to buy me a new truck. Not just any truck but a Ford F150 crew cab truck with a few bells and whistles. In order to achieve my goal, I had to jump quite a few hurdles. My purchase kept being put off because of other things around the house that had a higher priority. I did have an older model suv that was fairly dependable but if I needed to buy some building materials, I had to get quite creative in order to haul it or borrow my neighbors truck which I don't like to do. Christmas 2015 was just like any other Christmas with good fellowship with friends and family. My wife was handing out all of the Christmas presents and the last present was to me from her. A small gift box with a rattle when shaken. I slowly opened the box and to my surprise there was a BAMA key fob with a note attached. The note said: " I know that you have waited a long time so here is a little something to put your new truck key on!" This was so unexpected. To me, buying a vehicle is one of the most unpleasant tasks one could go through. I would rather have three root canals at the same time than to go through what I was getting ready to do. Well I decided to start my search at one of the big dealers close to home. When I drove up on the lot, the salesmen were circling from above like vultures. Needless to say, I left three hours later less happy than I was when I had arrived. I felt like I had participated in an episode of DEAL or NO DEAL. Made me wonder who that guy was in the back room. I did a little soul searching that night and got on line and started looking at Ford trucks available inside of the state of Alabama keying in on their Certified Pre-Owned vehicles. I probably looked at between 150 to 250 trucks, not all were CPO's, before I ran across this truck that Valley Ford of Oneonta, Alabama had. From the pictures and the information listed, this truck had the bells and whistles and a few more niceties. Not knowing when this vehicle had been listed, I had my doubts that it was still available. It was late, 11:30-12:00 at night, so I would have to wait until they opened. The next morning I called and was greeted with a cheerful and sweet "Good morning" by their receptionist. Something told me that today was going to be a great day. I asked for one of their knowledgeable pre-owned sales associates. This is where Chad Tidwell came on the phone and told me not only did they have the vehicle but that he would make my trip to Oneonta worth my while. I gathered my paperwork and spare keys and headed to Valley Ford. Having worked in the truck parts industry before retiring, I had done business with the parts department at Valley Ford and knew that they were good people. The reception I got upon arrival was very friendly. The truck was there and ready for my inspection and test drive. Other than the miles on the odometer, it was hard to tell this truck from a new one, it even drove like a new one. I was sold dependent on trade-in value on my vehicle. Trade-in offer was quite a bit more than the big city store so I agreed to purchase the 2013 Ford F-150 Lariat Crew Cab pick-up. The whole process took around 2 1/2 hours. I really did not expect to drive it home that night but did, another nice surprise. The process went very smoothly, paperwork explanation, warranty information, title, and financing no problem. All of the questions I had, that I could think of, were answered and Chad made a special effort to show me all of the essential controls of this technological equipped vehicle. During the time that I was in the dealership, I had the privilege of meeting two very diligent employees. Super receptionist Lisa, and Super salesman Chad Tidwell, along with a Super Owner-President Jim Sumpter. This is why I say that the best vehicle buying experience in my lifetime was at Valley Ford, Oneonta, Alabama. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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