Nissan of Gadsden

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1398 lifetime reviews.

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  • 1.0 out of 5
    December 19, 2020

    I bought a 2017 Infiniti in April. I was told it had one owner and had been lowered and the previous owner had changed the exhaust. However I was not told... that parts were missing that affect the integrity of the car and are now causing a safety issue as well as a lot of out of pocket costs on a car I have only had 8 months. Management is refusing to help with the issue regarding the front end even though the car was sold to me missing parts to keep the front wheels aligned properly. I have not only been kept in the dark about missing parts but have also been lied to and was told by one of their mechanics that it will cost me up to $2200 to fix. Then was told by the GM that they are done dealing with that car. Just wow!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 2, 2020

    Blake was so friendly and very helpful in helping me find exactly what I wanted and tried his best to make it happen.... and it DID!!! Extremely happy... with my new Rogue!!!

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    Does recommend this dealer
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • March 3, 2015

    Nicholas the service writer was very informative and easy to work with. He kept me informed during the entire process of my repair work. Very happy with... this dealership.

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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us!

  • 5.0 out of 5
    November 29, 2020

    My husband and I were very pleased with our buying a car experience and will shop at Nissan of Gadsden again in the future. Blake was very friendly and... knowledgeable about the vehicle we were viewing and made us feel at ease with our car buying experience!

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    Does recommend this dealer
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 5.0 out of 5
    November 26, 2020

    Our experience with this dealership was really good. The people were friendly and knowledgeable. The facility was clean, spacious and private. Even... the restrooms were clean.

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    Does recommend this dealer
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 2.0 out of 5
    November 26, 2020

    My wife took my truck in for an oil change and tire rotation. I called a week ahead of time and scheduled it for 9:30am. It took over three hours for this... simple routine maintenance, because the guy who was rotating the tires stripped out four of my lugs. They didn't bother to call me and update me to this until they had a temporary fix and the maintenance was complete. So my wife had to set at the dealership for the entire 3 hours. This caused me to have to reschedule appointments that I had planned for that afternoon. We are now waiting on the replacement locking lugs to be mailed to me so I can get everything put back like it was before the maintenance activity.

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    Does not recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    November 26, 2020

    I went in for my oil change and was out within 30 mins. Costumer Service was amazing. Everyone was friendly and the price was amazing!

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    Does recommend this dealer
    Came in for service or repair
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 5.0 out of 5
    November 25, 2020

    We have bought four automobiles from Nissan of Gadsden and have been very satisfied. We have always dealt with Mark Brooks and he has bent over backwards... in order to see that we were more than treated well. We had to have repairs recently and the service man emailed us almost daily with an update. They got on it quickly and were finished in a short time providing us with an automobile to use while the re[airs were in progress. I would strongly recommend Nissan of Gadsden to friends

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    Does recommend this dealer
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 5.0 out of 5
    November 25, 2020

    Nice service people, clean dealership,these people go out to help you with you car or truck, to make sure it's running as it should. This is my 4 vehicle... I have brought from Gadsen Nissan. Great place to shoppe

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    Does recommend this dealer
    Came in for service or repair
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 5.0 out of 5
    November 24, 2020

    Very friendly staff from every department, knowledgeable service, satisfied with work performed on my Murano, I recommend Nissan of Gadsden over all other... Nissan dealerships .

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    Does recommend this dealer
    Came in for service or repair
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    Nissan of Gadsden

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

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