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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.3
44 lifetime reviews.
  • Christina is the BEST!

    When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and know...


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    When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Good experience with Santa Monica Audi

    I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and chec...


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    I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Our Experience:

    My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked...


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    My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder’s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It’s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, ‘no-nonsense’ approach Ms. Stredder provided, accompanied by the relaxed and ‘no pressure’ atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder’s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson’s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2011

Located in the heart of historic Santa Monica, we serve all of Southern California with a caring, friendly, and knowledgeable staff. With one of the largest inventory of cars in California, we carry a vehicle to fit everyone's needs. From new vehicles to Audi Certified vehicles and a variety of extra clean pre-owned vehicles, we're sure to have a car for you!

Come see why we are the Audi Magna Award winners at 1020 Santa Monica Blvd, Santa Monica 90401. Or call us at 888.904.7353

At Santa Monica Audi, our goal is to exceed your expectations of what a car dealership should be.

"Santa Monica Audi. The largest Audi dealership in the Western United States with the happiest clients"