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Kevin Hand and his group are awesome. Everyone was helpful and fast acting. I can honestly say I am very impressed
Agreed to purchase certified pre-owned Edge. Dealer couldn't produce carfax or paperwork for certification. Finally produced autofax and gave writt...en agreement to provide certification paperwork. During closing it was revealed that vehicle had over 9K more miles than listed on window sticker. Cancelled deal. Horrible experience.
They care more about their bottom line number then their actual customer. Each time I go in for service, I am back in again for follow up because the ...issue was never really corrected the first time. My Vehicle spends more time in this shop then in my own garage !!
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