Riverside Ford of Cedartown

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6 lifetime reviews.

  • Bad Business

    Bought a 2014 F350 back in December of 2013 from this dealer because I try to deal locally to help our community. On May 24th 2014, the truck brok...


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    Bought a 2014 F350 back in December of 2013 from this dealer because I try to deal locally to help our community. On May 24th 2014, the truck broke down (right at 10,000) and it was towed to back to the dealer. It sat there for two weeks, to find out that they did not have a mechanic to work on the vehicle. I was not provided with any kind of vehicle and had to borrow a vehicle from a friend to get back and forth to work. It was then towed to another dealer where it is still sitting as of July 10th 2014 (stating they are going to have to put a new engine in it). I never have received a call from anyone at this dealership (which I bought the vehicle from) asking if I have gotten my truck fixed or if they could do anything to help me. I am now dealing with the regional manager with Ford, to which she has not been much help at all as everyone can see, trying to get some action or help. Of course, I am having to do all this on my own. I am about to have to make my 2nd payment on a truck that I have not driven in 2 months. I will never by anything from this dealer much less Ford again.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly Staff

    Bobby made us feel like he was working for us. He made sure that we got everything we asked for! The entire staff made the whole experience very c...


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    Bobby made us feel like he was working for us. He made sure that we got everything we asked for! The entire staff made the whole experience very comfortable and easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • buying process

    Heather Smith was kind and helpful...GREAT salesman!Will def be back to buy from them again

    Dealer Response

    Robert, thank you, we look forward to helping you find your next vehicle in the future! Please let us know if you ever need anything!


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    Heather Smith was kind and helpful...GREAT salesman!Will def be back to buy from them again

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, thank you, we look forward to helping you find your next vehicle in the future! Please let us know if you ever need anything!


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