Reviews
Matt and the entire crew on the service desk are
Matt and the entire crew on the service desk are absolutely awesome. They always take care of me. They look ahead into the future to see what I?m going to need to prepare me especially for the big hit for maintenance and they give me great advice on how to keep my high mileage vehicle running smoothly. I absolutely love them.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, thank you for your wonderful review! We're thrilled to hear that Matt and the service desk crew have provided you with such reliable support and great advice for your high mileage vehicle. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to help you keep your vehicle running smoothly!
I worked with Anthony Jones and he made my first Volvo
I worked with Anthony Jones and he made my first Volvo car buying experience amazing! He is very friendly, competent in all things Volvo and very thorough through the entire process!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review! We are so thrilled to hear that Anthony provided you with a fantastic Volvo car buying experience. We appreciate your support and hope to see you again in the future!
I worked with Anthony Jones and he made my first Volvo
I worked with Anthony Jones and he made my first Volvo car buying experience amazing! He is very friendly, competent in all things Volvo and very thorough through the entire process!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Courtney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Point Volvo. We can't wait to see you again, have a great day.
Upon my arrival I was greeted nicely and told how long it
Upon my arrival I was greeted nicely and told how long it should take. Went and sat in the waiting area and was comfortable there. Upon chrckout once again they were very kind .
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We are thrilled to hear that our team provided you with a welcoming and comfortable experience during your visit. We truly value your business and look forward to serving you again in the future.
Did negotiations all through phone and text.
Did negotiations all through phone and text. Daniel is fantastic and a great tech guy! Would recommend him and this dealership. Huge selection! Nice and knowledgeable folks.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review and recommendation! We are thrilled to hear that you had a great experience with our dealership and with Daniel. We look forward to working with you again!
Excellent service department.
Excellent service department. Joseph is always very helpful and honest. I take my car here every time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! Our service team takes pride in providing top-notch service, and we're thrilled to hear that Joseph has consistently gone above and beyond for you. We look forward to continuing to earn your trust every time you visit.
They assigned me to Louis Dymant who is very
They assigned me to Louis Dymant who is very knowledgeable about EV’s because he owns one and had leased a C40 in the past. They were easy to deal with and I highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are thrilled to hear that our team, particularly Louis, provided a knowledgeable and easy experience for you. We strive to provide top-notch service and appreciate your recommendation.
The issue with the car was hard to diagnose but worked
The issue with the car was hard to diagnose but worked hard to get to the root cause.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We strive to provide top-notch service and are glad we were able to accurately diagnose and fix the issue with your car. Let us know if you need any further assistance in the future.
They were not hospitable enough, I wasn’t showed enough
They were not hospitable enough, I wasn’t showed enough about my purchase or service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for your feedback. We apologize for any lack of hospitality during your visit, and we would appreciate the opportunity to make this up to you. Please reach out to our General Manager at (844) 453-5720 when you can so we can work to turn your experience around.
Always have treated me well with respect and resolved
Always have treated me well with respect and resolved issues that other dealerships could not. I highly recommend this dealership. While I couldn't get the best deal on a new car there and went elsewhere, that wouldn't stop me from trying again.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and continued support! We strive to provide top-notch customer service and we appreciate your loyalty. We hope to have the opportunity to work with you again in the future.