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North Point Volvo Cars

(529 reviews)
Visit North Point Volvo Cars
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 550-3632 (888) 550-3632
Used (888) 397-2363 (888) 397-2363
Service (888) 571-8777 (888) 571-8777

Reviews

(529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Point Volvo Cars from DealerRater.

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Had to come in for a tire repair and was on a tight

Had to come in for a tire repair and was on a tight timeline. They had me in and out and waiting area very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kelli, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Tony, my dealer at North Point Volvo in Alpharetta,

Tony, my dealer at North Point Volvo in Alpharetta, genuinely cares about my needs and always does his best to meet them. I can see his integrity in the way he helps me choose the car that’s right for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at North Point Volvo. Thank you, and have a fantastic day!

Outstanding service and consideration Salesman Tony

Outstanding service and consideration Salesman Tony Craig did a great job even finding our car at sister dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at North Point Volvo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Tim could not have been more helpful to make sure

Tim could not have been more helpful to make sure everything went smoothly. And it has always been the same since I first started my relationship with Volvo ten years ago! Great service. Lovely people. Gorgeous cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Lydia Abbot set everything up for me.

Lydia Abbot set everything up for me. All work was done in a timely manner and also advised to do only what I really needed. Great job NPV!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Joseph was terrific- super helpful and communicative- I

Joseph was terrific- super helpful and communicative- I never had to guess what was happening either my vehicle. Very pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Josh, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

I won’t go to any other than Northpoint Volvo for sales

I won’t go to any other than Northpoint Volvo for sales and service! Honest and attentive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Leslie, we really appreciate your positive review! We look forward to your next visit! Take care!

Joseph took complete care of me.

Joseph took complete care of me. 10 out of 10. I went in for ac repair and they did an awesome job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tandelyn, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

service team was great but since Sonic took over service

service team was great but since Sonic took over service pricing has skyrocketed Joseph is always highly professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Scott, Thank you for taking the time to leave us this feedback. We would appreciate the opportunity to address your concerns directly. Please reach out to our Service Manager at (844) 453-5720 when you have a chance. Thank you, and we look forward to hearing from you.

I had a great experience at North Point Volvo.

I had a great experience at North Point Volvo. My sales associate, Rick Small, was fantastic. He made sure I got the Volvo that was right for me. He’s knowledgeable and kind and there was no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kristin, we are so pleased you enjoyed your visit to North Point Volvo! We look forward to your next visit! Take care!