McDaniels VW/Acura/Mazda on Killian

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Reviews

Average Ratings

4.1
37 lifetime reviews.
  • McDaniels treated me like family!

    I had the most wonderful experience selling my vehicle and buying a pre-owned vechicle with McDaniels Acura. I was spoiled rotten! I have never ha...

    Dealer Response

    Thanks for the fantastic review, we're proud to hear these types of comments ! Thanks again.


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    I had the most wonderful experience selling my vehicle and buying a pre-owned vechicle with McDaniels Acura. I was spoiled rotten! I have never had such outstanding service from any dealership. Every car selling/buying experience should be this good. They gave me a great price on my trade-in and on the vehicle that I purchased. I was waited on hand and foot and I felt that I was the dealership's number one priority. Every expectation that I had of this dealership was not only met, but exceeded. The staff was very courteous and professional. I will definitely be using McDaniels again for future purchases and I highly recommend them to you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the fantastic review, we're proud to hear these types of comments ! Thanks again.


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  • Overall Review

    They have been awesome about answering my concerns and very helpful in making¿ my purchasing experience amazing!


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    They have been awesome about answering my concerns and very helpful in making¿ my purchasing experience amazing!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Poor customer service

    Drove abt 100 miles to look at a used car. They knew we were coming but we got there and had to find someone to help us...only 1 or 2 other custom...


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    Drove abt 100 miles to look at a used car. They knew we were coming but we got there and had to find someone to help us...only 1 or 2 other customers on lot. When my husband returned with the SP he never introduced himself to me or my son...just nodded in our direction. We had some questions about car that he wasn't interested in answering or in finding someone who could answer. Even if the car was perfect, had bad vibes abt dealership. Spent a whole 30 minutes there and wasted half my day. Won't do it again.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Not Happy...Very Disappointed

    Drove over a hundred miles because of a good deal. Will never do that again, the best customer service that was offered was by the receptionist, w...


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    Drove over a hundred miles because of a good deal. Will never do that again, the best customer service that was offered was by the receptionist, water and cut apple's were given to my wife and children. I've never gone to a dealership and had a trade in not appeased for its value. Did not show any interest in wanting to sell us a vehicle period. You know what we are looking for maybe you might have had something else on your lot that could fit our budget...I'm not asking for a hand out just work with me...got a baby on the way i need a bigger car but we left empty handed and a feeling that we were let down. Also we, in the 3 hours that we were there, we were your only customers that you let walk out...quota must have been met

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great dealership!

    I've been doing business at McDaniels Mazda for awhile now. Love the staff and I love my car. Tiffany and Leroy are friendly salespeople.

    Dealer Response

    Thanks so much Tommy !


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    I've been doing business at McDaniels Mazda for awhile now. Love the staff and I love my car. Tiffany and Leroy are friendly salespeople.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much Tommy !


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  • Good car but questionable sales practices

    The car I went in to see was available, but hadn't been fully prepped for sale yet. Multiple scratches and chips in the paint but they assured me ...

    Dealer Response

    JB, We strive for 100% satisfaction ! Appears salesman was just following suggested questions on our system. Hope we can earn your business one da...


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    The car I went in to see was available, but hadn't been fully prepped for sale yet. Multiple scratches and chips in the paint but they assured me those would be fixed. Both the salesman and used car manager were way too interested in my finances even though I told them it would be a cash sale. I still don't understand why they needed to know what my down payment was for my last car. I thought I misheard the salesman at first but when I asked him to clarify, he said that their system wanted to know what hire much of a down payment I put down on the last car I bought. The whole thing came across as a bit shady to be honest. Wound up buying a car elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    JB, We strive for 100% satisfaction ! Appears salesman was just following suggested questions on our system. Hope we can earn your business one day! -Customer Service


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  • A pleasure to deal with!

    We bought a used car and the experience was a pleasure! Not pushy but quick to listen to what I was looking for. They were professional and made w...


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    We bought a used car and the experience was a pleasure! Not pushy but quick to listen to what I was looking for. They were professional and made we a great offer. They are definitely looking for long-term customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Karin from Lexington, SC, August 2016

    The RDW I purchased yesterday, was the second vehicle I have bought from McDaniel. The service and professionalism I have received while owning my...


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    The RDW I purchased yesterday, was the second vehicle I have bought from McDaniel. The service and professionalism I have received while owning my first Acura has been outstanding, and during the seven years I owned the Acura TL only routine maintenance was necessary. So when I decided to buy a new vehicle the obvious decision was to go to McDaniel. Gus Hermanson took very good care of me, was patient and unhurried and the whole transaction was totally without pressure. Scott Dutton took care of the financial details, and he too was low key and not trying to sell me things I didn't need or want. I will never go anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Brand new 2016 Passat

    Tiffany Tucker was professional she set up dates and times for me to test-drive pre-owned vehicles that are interested in after test driving to ve...


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    Tiffany Tucker was professional she set up dates and times for me to test-drive pre-owned vehicles that are interested in after test driving to vehicles Tiffany asked me what qualities do I look for in a vehicle I gave her my list and she introduced me to the Volkswagen family Tiffany was able to have me drive off in a 2016 Passat for less than the price I was willing to pay for a pre-owned vehicle thank you Tiffany

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stranded

    I was traveling on business in Mississippi at 7:00 on a Friday night and had a power steering problem , I called McDaniels because the local deale...


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    I was traveling on business in Mississippi at 7:00 on a Friday night and had a power steering problem , I called McDaniels because the local dealer service dept had closed and not to my surprise the service at McDaniels was also closed. Now here's where it gets interesting the operator says I'll call our service manager and give him your information to see if he will give you a call , so here I am on the side of the road at 7:30 on a Friday night and much to my surprise the phone rings and it's Mr. Freeman the service manager who talks me through the reset process for the electric power steering and gets me back on the road long enough to make it back home to Columbia in which they fixed the problem the following Monday. I am in the service business and don't know if ther has ever been a better customer service experience. Mr.freeman if you ever need a job call me! Justin

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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