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Thorough and professional; no pressure which was a pleasant surprise.
I brought my car in for $1,200 worth of service on a Thursday. They called late that day to tell me they had forgotten to order my new tires and would... need to keep the car over the weekend. When I picked up the car on Tuesday the windshield was cracked. They never called to tell me and refused to make amends, even after Mercedes corporate called and recommended that they do. Take your business elsewhere.
If you want a good salesperson to help you look for the car you want you want to look for Roger Salazar. While I did not buy the car I was looking at ...I was totally floored by Roger. I plan on telling everyone that I know that is looking for a car to talk to him!
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