Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
183 lifetime reviews. Includes reviews of Colley Ford from DealerRater.com
  • Great Experience - New people, new attitude

    Had a trouble free experience- not an easy thing to do these days. Dave was great, he answered the phone and helped me the whole way. didn't reali...


    Show Full Review

    Had a trouble free experience- not an easy thing to do these days. Dave was great, he answered the phone and helped me the whole way. didn't realize that he was the General Sales Manager, but that is a big deal (I was told). Helped me find the car I wanted, worked out a great price, and the financing rate that Dan got me was better than my credit union. So far I have had the car for a week now. No problems with it, and they have called me several times to make sure I am happy. Its great to find that customer service isn't dead. Love the looks of my new fusion and I feel good about my buying experience with Colley Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Awesome experience
    April 30, 2017

    The whole experience was awesome. Chris was very knowledgeable about the vehicle and he never pressured me into buying the car. I only wish there ...


    Show Full Review

    The whole experience was awesome. Chris was very knowledgeable about the vehicle and he never pressured me into buying the car. I only wish there were more options because there was only two models of the Ford Focus that I wanted to purchase.

    Does recommend this dealer

    Hide Full Review
  • new c max
    April 26, 2017

    excellent dealership nick and john are a great asset to this organization and will always come back to colley ford and send my relatives and frien...


    Show Full Review

    excellent dealership nick and john are a great asset to this organization and will always come back to colley ford and send my relatives and friends to you

    Does recommend this dealer

    Hide Full Review
  • Fair and Fast.
    April 25, 2017

    Very satisfied. Nick and Ismael offered very personal service. This is our 2nd vehicle purchased from Colley Ford in Glendora. I'm sure we'll be...


    Show Full Review

    Very satisfied. Nick and Ismael offered very personal service. This is our 2nd vehicle purchased from Colley Ford in Glendora. I'm sure we'll be back.

    Does recommend this dealer

    Hide Full Review
  • quick and easy
    April 19, 2017

    The car was preordered and nick understood I had limited time, so he was able to take care of the process to return my old lease and get me the ne...


    Show Full Review

    The car was preordered and nick understood I had limited time, so he was able to take care of the process to return my old lease and get me the new car, paperwork and check out the new features all in about 1/2 hour.

    Does recommend this dealer

    Hide Full Review
  • Internet Bait and Switch - beware!
    April 2, 2017

    Received positive indication accepting offer in text but when called to complete it, got the run around, and then an insulting message to contact ...


    Show Full Review

    Received positive indication accepting offer in text but when called to complete it, got the run around, and then an insulting message to contact an underling who told me that during time of the run around the vehicle had been sold from under me. My bid was made promptly after the listing appeared on the Internet and close to asking amount. Strongly feel it was used as bait for some preferred local bidder to up the final selling price. Do not try to buy an in-demand vehicle through the Internet with these folks. A General Sales manager should learn that Internet sales are highly reputational and this kind of old school sleaze becomes counter-productive. If not, the General Manager should take care of cleaning house.

    Does not recommend this dealer

    Hide Full Review
  • Fastest car buying experience
    February 20, 2017

    Great friendly staff, very polite and informative. Not to mention great deals. Nick did everything he could to help me leave with a new car.

    Colley Ford

    Thank you for this great review and for choosing Colley Ford. It's a team effort here and we're very happy to see that Nick and team took care of...


    Show Full Review

    Great friendly staff, very polite and informative. Not to mention great deals. Nick did everything he could to help me leave with a new car.

    Does recommend this dealer
    Colley Ford

    Thank you for this great review and for choosing Colley Ford. It's a team effort here and we're very happy to see that Nick and team took care of you. We hope all is well and should you ever need anything, please don't hesitate to let us know! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247


    Hide Full Review
  • Easy experience
    January 19, 2017

    I worked with Ismael in the Internet sales department. He was very easy to work with. Very transparent. I highly recommend working with his dealer...

    Colley Ford

    Ismael is awesome and we couldn't be happier to see that he made sure your experience was a great one. We're so grateful for your business and so...


    Show Full Review

    I worked with Ismael in the Internet sales department. He was very easy to work with. Very transparent. I highly recommend working with his dealership

    Does recommend this dealer
    Colley Ford

    Ismael is awesome and we couldn't be happier to see that he made sure your experience was a great one. We're so grateful for your business and so happy that you chose us here at Colley Ford. We appreciate this great review and hope to see you again soon! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247


    Hide Full Review
  • Great car-buying experience
    December 20, 2016

    Leasing my new Explorer from Colley Ford was a great experience. All the staff I encountered were very friendly. Ismael in particular was excellen...

    Colley Ford

    Congrats on your new Explorer and thank you for this awesome review. We're so happy to see that Ismael took care of you and made your experience ...


    Show Full Review

    Leasing my new Explorer from Colley Ford was a great experience. All the staff I encountered were very friendly. Ismael in particular was excellent! He was knowledgeable, efficient, and provided excellent service.

    Does recommend this dealer
    Colley Ford

    Congrats on your new Explorer and thank you for this awesome review. We're so happy to see that Ismael took care of you and made your experience a great one. Welcome to the Colley Ford Family and Happy Holidays! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247


    Hide Full Review
  • Knowledgeable and Trustworthy
    November 1, 2016

    I had a great experience working with Ismael and John in internet sales. I was very clear on what I was looking for and they asked clarifying que...

    Colley Ford

    Hi Carter Family, Thank you so much for this outstanding review. It's a team effort here and we're so proud to see that our team worked together ...


    Show Full Review

    I had a great experience working with Ismael and John in internet sales. I was very clear on what I was looking for and they asked clarifying questions when needed. Neither tried to sell me anything I didn't want or need. They were very helpful in getting me all the eligible rebates and reasonable financing. The Nick the manager worked quickly to finalize the deal and only offered reasonable add-ons with no pressure. Financing and signing was smooth and easy, again letting me know what options were available with no pressure. Overall I got an excellent deal on our new Explorer with way more options on the vehicle than I hoped for at a reasonable price with no haggling or pressure. Thank you to everyone at Colley for making this a great experience. The Carter family

    Does recommend this dealer
    Colley Ford

    Hi Carter Family, Thank you so much for this outstanding review. It's a team effort here and we're so proud to see that our team worked together to ensure you had a quality experience. We'd like to congratulate you on your new Explorer and welcome you to the Colley Ford Family. Please let us know, should you ever need anything, as we're always here to help! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247


    Hide Full Review