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Used 866-906-1595 Email Dealer
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Reviews

Average Ratings

4.9
95 lifetime reviews.
  • Great friendly and fast service

    After having two transmissions put in last summer and Lynn Layton Chevrolet trying to fix it and us having to file a complaint with GM because of ...


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    After having two transmissions put in last summer and Lynn Layton Chevrolet trying to fix it and us having to file a complaint with GM because of them taking two months to get it fixed. I am very very pleased with the service we received at Mitch Smith they took care of the warranty issue fixed transmission and had my car back to me in two days when Lynn latent said it would take them 3 to 4 weeks before they could even look at it. I would highly recommend Mitch Smith to anyone for their service needs! Wayne Wright was very helpful and polite to me every time I called!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Everything was awesome

    It was my first time ever buying a car and they made everything so easy to understand and they really worked with me and made me feel good about t...


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    It was my first time ever buying a car and they made everything so easy to understand and they really worked with me and made me feel good about the whole experience. Everyone in the whole dealership was so nice and welcoming. My salesperson was Amy Yates and Nic Gibbs also worked with us on the financial part.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome job

    Scott and the service team did an excellent job. Thumbs up


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    Scott and the service team did an excellent job. Thumbs up

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Mitch Smith Chevrolet

    I have bought cars there, and I use their service department and body shop, when needed, and I have been very pleased with the work and customer s...


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    I have bought cars there, and I use their service department and body shop, when needed, and I have been very pleased with the work and customer service.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great place to do buisness

    great job!! It was the first time in awhile that I like customer service was important to a buisness other than mine!!


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    great job!! It was the first time in awhile that I like customer service was important to a buisness other than mine!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Benjamin Sutherland

    Good people to do business with . They will work with you to make your purchase a pleasure. I have bought One truck and a terrain, very satisfied.


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    Good people to do business with . They will work with you to make your purchase a pleasure. I have bought One truck and a terrain, very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchasing a new vehicle

    The was by far the best experience that I have ever had with buying a new vehicle. The salesman that helped me with my purchase was a great guy an...


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    The was by far the best experience that I have ever had with buying a new vehicle. The salesman that helped me with my purchase was a great guy answered all of my questions and any concerns that I had. The salesman that help me (Bruce Brooks) made me feel like I was buying what I want instead of trying to sale me on something that I really didn't care for. I'm definitely a Mitch Smith guy now and I'll let everyone know that asks me about my new truck where I got it from. A big thank you to Bruce and the Mitch Smith family here in cullman

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Sales ok...service, not so much

    Sales team is awesome. I typically tend to start THERE when I have a question about my vehicle. They point in the right direction and stay involve...


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    Sales team is awesome. I typically tend to start THERE when I have a question about my vehicle. They point in the right direction and stay involved in the situation. Parts department has been ok. Generally helpful, although it can take a while for parts to come in. Service dept leaves a lot to be desired. I understand wait times, to an extent, because they are busy. My specific dealings with them have tended to be pretty unpleasant though. Being mislead, sent here and there, then back and forth pushing me off on other people to be dealt with, messes left in my vehicle, parts broken, and being made feel like I'm somehow 'in the wrong' for demanding that things be done satisfactorily. I'm not very happy with the service team.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Bought 5 Car's & Truck @ Mitch Smith, 100% Happy

    I have bought a total of 5 Cars & Trucks at Mitch Smith Chevrolet. I really like the way they do business -- great prices, no dealership doc. fe...


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    I have bought a total of 5 Cars & Trucks at Mitch Smith Chevrolet. I really like the way they do business -- great prices, no dealership doc. fee's, nothing hidden, no nitrogen in the tires or other dealer add-on items to jack the price up. I have tried to beat their price (several times) and never came close. Mitch Smith... deal's at a lower profit margin per vehicle and sell's a lot of cars. They can deliver too and that's a good savings when you're a internet shopper. Closing: Mitch Smith is a Great Dealership and You Can't Go Wrong There and No Joke About It ! ! !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mitch Smith Chevrolet in Cullman,Al

    Great people-Great dealership -Great vehicles ! What else is there !!


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    Great people-Great dealership -Great vehicles ! What else is there !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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