INFINITI of Thousand Oaks

had a very pleasant experience working with Guillermo at Infiniti Thousand Oaks. From start to finish, he was accommodating, knowledgeable, and really took the time to make sure I had everything I needed. He answered all my questions clearly, never rushed me, and made the process simple and stress-free. Most importantly, Guillermo helped me walk out winning with a great deal on my QX80. I couldn’t be happier with both the vehicle and the service I received. If you’re looking for someone who truly listens and makes the car-buying process enjoyable, I highly recommend asking for Guillermo!

Very professional service department - attentive to customer requirements and willing to go the extra mile for customer satisfaction.

Great service and communication through the servicing process. The service manager was friendly and extremely knowledgeable.

What a wonderful staff and I appreciate everyone help ensuring I got all that is needed for the safe operation of by beautiful truck. Thank you very much.💕💕

The service department always treats me like I'm their only customer of the day. I'm impressed by the friendliness and knowledge of the service writers and mechanics. This remains my go-to service center for both my vehicles.

It’s not just the quality of service that sets this dealership apart; it’s the customer service, the personalized service. Each advisor holds true to that, but I want to single out Patti for, as usual, going above and beyond. In all phases— sales, leasing and service… there are dealerships closer to me, but I keep coming back to TO Infiniti because there is not a better run dealership.

Great experience and when Fabian said my car would be done he made it happen.

It was very satisfactory. My vehicle is from here and I have been coming from last 17 years. I rate it as an excellent customer service. Thanks,

Since the dealership took on Nissan as well, the service agent seem to be overly busy and not always being able to get back to the customer responses. Believe you need to have more service agents.

Always friendly. Alba and the team are above par. It’s the best dealer in Ventura County