Cartown Kia USA Florence

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 8:00 AM - 5:30 PM

Cartown Kia USA Florence Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

CarTown Kia is the #1 ranked Kia Dealership in the district! New & Used Cars Florence

...


CarTown Kia is your Kia expert in Florence, providing South Carolina with new and used Kia vehicles. We have a wide inventory of cars at our Kia dealership, including the Kia Forte, Sorento, and Soul. Come by today and test drive an Optima, the most sought after car at our Florence Kia dealership. See why Kia customers in Myrtle Beach, SC, choose CarTown as their source for new and used cars in Florence.

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    March 22, 2018

    Worst service experience ever!!! Drive a little more and take your car to another Kia dealer. I took my 2013 Soul in for warrenty work for what i had thought... wouldnt take long. 2 months later i finally get my Soul back...mind you that through out those 2 months i had to repeatedly call for updates because they wouldnt call me to le me know anything or even return my calls. But the unimaginable lengthy time wasnt the only issue. The techs damaged the paint under my rear lights, some how gouged my rear bumper on the driver rear side, reinstalled the dash incorrectly, managed to make a very small burn mark in my driver side rear and front seat, left a foul smell in the car (which i have yet to trace), damaged a few items inder the hood, and the best part is the job they did to fix the issue was done in a manor that looks like a backyard mechanic would have done. They cut open the wiring harness that goes into the firewall to find the shorted wire, they re ran the wire but it is just loose and hanging around there and then they never closed back up the wire harness loom... Oh but it gets even better, when i took it back up to them to show them the issues the service advisor Jay was bot pleasent about it. He was rude and was often right close to my face. Way to close and in my personal space. When i told him i was also taking this up with kia corporate that is when he became hostel. He began to have a very bad attitude and when i called him out on it he got worse. So at this point i went directly to the general manager at the dealership Tony. Tony was not pleasant at all to deal with. He was very rude and tried to turn everything around on me. He acted as though it didnt matter that the techs damaged the car and did things incorrectly. He talked down to me as well as very rudely. I have never ever been talked to in that manor by any memeber of management anywhere. Needless to say i am taking this all up with Kia Corporate . I know this is a leangthy review but i hope this may save someone else a headache. No one should have to go through this or be treated like i have been.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 29, 2018

    I went to Car town Kia last month 12/28/17 Got a used car. In less then a month I'm having problems. The salesman talk a really good game. I would never... recommend them to anyone for udes cars.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 9, 2018

    My experience was great!The customer service was excellent. I look forward to continue business with Kia of Florence! I can only hope that if anyone choose... to come to Kia of Florence that they will be just as pleased as I am. Thanks to Frank and Matt along with the Kia of Florence family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2018

    Special thanks to Blake for showing me a great NEW car buying experience!!!! I've never encounter a Sale Representative that as patient and kindhearted!... You rock:)

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 16, 2017

    They were awesome. Refused to sell us a used car because they felt it had too much wrong with it. They were courteous and professional.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 30, 2017

    Everyone there was very helpful and the process didn't take as long as I thought that it would. Love the car so far. We bought the Kia Niro.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your review! We appreciate you taking the time to let us know how pleased you are and of course your business! ~ Julia

  • 5.0 out of 5
    August 22, 2017

    Went to Kia just looking hoping I could get at least a used car but end up getting a 2017 Kia Rio.God is good

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for letting us know how pleased you are! We appreciate your business and taking the time to rate us! ~Julia

  • 5.0 out of 5
    August 4, 2017

    Went looking for a good used car and instead purchased a 2017 Kia Forte. It's been a great experience since I've only driven SUV's for the past 17 years.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for letting us know how pleased you are! We appreciate your business and taking the time to rate us! ~Julia

  • 5.0 out of 5
    July 11, 2017

    They worked with us to get the best price, the financing process moved smoothly and we bought a car the same day we went looking.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 10, 2017

    I went to Kia to have my 2012 Soul oil changed , and I purchased a new 2017 Soul, That is how good the sales people @ Kia Town Florence SC , The Finance... manager was great. I will be sending all my family and friends to Kia Town of Florence SC

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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