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Reviews

Average Ratings

4.8
Average based on 22 reviews
  • Great Service

    Service personnel are professional and courteous. They identify problems that we need to address in the future so that we may budget for it withou...


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    Service personnel are professional and courteous. They identify problems that we need to address in the future so that we may budget for it without being pressured into fixing it immediately. They also go out of their way to fix recalls and immediate issues even when I have no appointment scheduled. They take the time to fix it and do it right without rushing me out the door for the next client or making me wait all day for the vehicle to be worked on. We have been using them for 3 years now.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Awesome Customer Service! 11-27-15

    I had some work done on my car the week of Thanksgiving and wanted to say a big thank you to Yonah Peppers in customer service for all your help t...


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    I had some work done on my car the week of Thanksgiving and wanted to say a big thank you to Yonah Peppers in customer service for all your help through out the time my car was there and with all your follow up work after I brought it home. Even calling several days after the initial call to be sure I was happy with my service and that everything was running okay. You are a great asset to Goodmark Chevrolet! Thank you for your time and care!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Very patient and professional!

    LOVE my new Chevy Cruze. David Chitwood was very patient while I test-drove all the cars I was interested in. He was also extremely knowledgable a...


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    LOVE my new Chevy Cruze. David Chitwood was very patient while I test-drove all the cars I was interested in. He was also extremely knowledgable about all the features of the new car. Great value for my trade-in.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Provided help when needed

    I can't say enough thank yous to the service dept.of Goodmark Chevrolet .We were heading for Florida from Michigan and my car wouldn't start .It h...


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    I can't say enough thank yous to the service dept.of Goodmark Chevrolet .We were heading for Florida from Michigan and my car wouldn't start .It had to be towed in and the minute the tow truck pulled in they put it in the garage and started to work on it.They called me and said the part (starter) wouldn't come in until about 4:30 and to pick it up in morning.To my surprise they had it done by 3:00 ,the part had came in early.What wonderful customer service .We talked to a few people there salesmen ,and other workers that all had that southern hospitality . Thank you again ,if I need a new one I'll be back Madge Schmid ,Farwell ,Michigan

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Very professional and friendly service.

    I am very pleased with my vehicle I purchased a equinox and I was also pleased with the service.


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    I am very pleased with my vehicle I purchased a equinox and I was also pleased with the service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    Salesman was very nice and knowledgeable. The facilities were very clean. Everything went smoothly and quick.


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    Salesman was very nice and knowledgeable. The facilities were very clean. Everything went smoothly and quick.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Good mark Chevrolet

    Best place to buy cars from deal with David chitwood the best salesman there he can get it done


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    Best place to buy cars from deal with David chitwood the best salesman there he can get it done

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Outstanding Buying Experience

    I called Goodmark Chevrolet to inquire about a C6 Corvette and briefly spoke with David Chitwood. My initial impression was that he was very in-tu...


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    I called Goodmark Chevrolet to inquire about a C6 Corvette and briefly spoke with David Chitwood. My initial impression was that he was very in-tune with his customer's needs and appeared to be a genuinely honest and compassionate person. After taking the 1 hour drive to test drive the Corvette, it was obvious that my initial impression over the phone of David was accurate. Not only was he knowledgeable and patient in addressing all of my concerns, he was able to guide me to an entirely different C6 Corvette that I didn't initially consider. His recommendation resulted in my purchase of a vehicle that is both unique and has more equity that the original model I considered buying. I am 46 years old and have purchase quite a few cars over the years, but I can honestly say that my experience with David Chitwood and the staff at Goodmark Chevrolet was the most pleasant car buying experience I've had to date. Thank you David.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • DONT GET NO BETTER

    I sent an e-mail to David Chitwood on Fri morning and he called me within 30 minutes.I work 12hrs a day 11am to 1130pm 7 days a week My wife wante...


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    I sent an e-mail to David Chitwood on Fri morning and he called me within 30 minutes.I work 12hrs a day 11am to 1130pm 7 days a week My wife wanted a vehicle we saw on their web site so We were told to come when we could which was Sat morning 900am by 945 everything was ready we were very pleased with the experience and quick response from David Chitwood and the employees at GOODMARK CHEVROLET "DONE DEAL,DONT GET NO BETTER" Thanks to all at GOODMARK and David Chitwood is THE MAN to call

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Used Car Salesman, I reckon...

    Excellent pickup showing available online - cheap! Went by to look at it - voiced my concerns about how inexpensive it was. Asked the guy why - "I...

    Dealer Response

    First i would like to thanks you for Giving us an opportunity to earn your business , I would like to invite you back in to possibly look at some ...


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    Excellent pickup showing available online - cheap! Went by to look at it - voiced my concerns about how inexpensive it was. Asked the guy why - "I don't know...but I'll see." Took for a test drive - figured it out myself pretty quick - no speedometer, no tachometer, no readings on the left side of the display. Asked if they could merely diagnose it, so I can decide whether to buy - "my manager said it's that cheap because of those very problems [that the salesman knew nothing about, mind you], and that it just costs us too much to send it back to the repair shop. As-is, sorry." So...sales can't tack on another $200 to the price so they can give the buyer an informed decision? Really? Disappointed.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    First i would like to thanks you for Giving us an opportunity to earn your business , I would like to invite you back in to possibly look at some of our brand new Silverado's or even our late model low mile pre-owned pickups that we have available. In regards to the pickup you are referring to the gentleman that purchased it took it to his own mechanic, which we strongly suggest on vehicles like this, had it diagnosed and then purchased the vehicle at an excellent price for what that truck was represented to be. Thank You Again David Chitwood


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