Reviews
Write a reviewMechanic did a great job solving some tougher issues.
Mechanic did a great job solving some tougher issues. Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would be. Slow in car pickup due to lack of staff. Overall the work on the car was well done…that’s what counts most!
Mechanic did a great job solving some tougher issues.
Mechanic did a great job solving some tougher issues. Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would be. Slow in car pickup due to lack of staff. Overall the work on the car was well done…that’s what counts most!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience all the way around!
Excellent experience all the way around! Mandy & Mick were great to work with and took very good care of us!
Excellent experience all the way around!
Excellent experience all the way around! Mandy & Mick were great to work with and took very good care of us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The moment we drove into the lot we met a young man named
The moment we drove into the lot we met a young man named Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the time we had only thought about trading our Jeep in but after meeting with Nathan, we were at ease that we definitely wanted to work with this dealership. We left to consider what we thought would fit our needs and Hunter was kind enough to correspond via text that evening with any questions we had. Turns out during those texts he really helped us narrow down what was most important to us to make an educated decision. In the morning, Hunter and Nathan had all paperwork together. From there we met with Evan in financing, and let me tell you was a very fun and pleasant experience. Would highly recommend Capital City Ford to anyone looking for a positive experience.
The moment we drove into the lot we met a young man named
The moment we drove into the lot we met a young man named Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the time we had only thought about trading our Jeep in but after meeting with Nathan, we were at ease that we definitely wanted to work with this dealership. We left to consider what we thought would fit our needs and Hunter was kind enough to correspond via text that evening with any questions we had. Turns out during those texts he really helped us narrow down what was most important to us to make an educated decision. In the morning, Hunter and Nathan had all paperwork together. From there we met with Evan in financing, and let me tell you was a very fun and pleasant experience. Would highly recommend Capital City Ford to anyone looking for a positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic and very professional.
Fantastic and very professional. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally.
Fantastic and very professional.
Fantastic and very professional. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staci booked me in, got truck right in , service handled
Staci booked me in, got truck right in , service handled recall and I was out the door ??
Staci booked me in, got truck right in , service handled
Staci booked me in, got truck right in , service handled recall and I was out the door ??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice new dealership.
Nice new dealership. Need to send postcards announcing new location. I got great service from everyone.
Nice new dealership.
Nice new dealership. Need to send postcards announcing new location. I got great service from everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good Visit was good and service was good and timely
Very good Visit was good and service was good and timely I enjoyed the tv while I waited.
Very good Visit was good and service was good and timely
Very good Visit was good and service was good and timely I enjoyed the tv while I waited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My servicing happened during the transition to the market
My servicing happened during the transition to the market street location. Mike explained the process, gave me a timeline for repairs, provided a cost estimate when available and let me know when the repairs were finished. He also reminded me to come to the new location.
My servicing happened during the transition to the market
My servicing happened during the transition to the market street location. Mike explained the process, gave me a timeline for repairs, provided a cost estimate when available and let me know when the repairs were finished. He also reminded me to come to the new location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hassle free and excellent customer service Everyone was
Hassle free and excellent customer service Everyone was friendly and accommodating. Strongly recommend to all my family and friends.
Hassle free and excellent customer service Everyone was
Hassle free and excellent customer service Everyone was friendly and accommodating. Strongly recommend to all my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast quality service , take care of customer.
Fast quality service , take care of customer. Will buy from and stay a customer for life
Fast quality service , take care of customer.
Fast quality service , take care of customer. Will buy from and stay a customer for life
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair