Capital Ford Lincoln of Wilmington

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4.6
(1,464 reviews)
Visit Capital Ford Lincoln of Wilmington
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (910) 408-0489 (910) 408-0489
Used (910) 685-7513 (910) 685-7513
Service (910) 685-7559 (910) 685-7559

Inventory

See all 459 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2020.
Our Dealership has built a reputation on providing courteous honest service. Our customers appreciate the way we do business and we know you will too.
"If you buy anywhere else you'll pay too much!

Service center

Phone number (910) 685-7559

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 39 employees View less employees

Reviews

4.6
(1,464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Ford Lincoln of Wilmington from DealerRater.

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4.0

Mechanic did a great job solving some tougher issues.

Mechanic did a great job solving some tougher issues. Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would be. Slow in car pickup due to lack of staff. Overall the work on the car was well done…that’s what counts most!

4.0

Mechanic did a great job solving some tougher issues.

Mechanic did a great job solving some tougher issues. Check in and communication was great with texting. Never used the portal because it did not take me to my file where the list of work items would be. Slow in car pickup due to lack of staff. Overall the work on the car was well done…that’s what counts most!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellent experience all the way around!

Excellent experience all the way around! Mandy & Mick were great to work with and took very good care of us!

5.0

Excellent experience all the way around!

Excellent experience all the way around! Mandy & Mick were great to work with and took very good care of us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

The moment we drove into the lot we met a young man named

The moment we drove into the lot we met a young man named Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the time we had only thought about trading our Jeep in but after meeting with Nathan, we were at ease that we definitely wanted to work with this dealership. We left to consider what we thought would fit our needs and Hunter was kind enough to correspond via text that evening with any questions we had. Turns out during those texts he really helped us narrow down what was most important to us to make an educated decision. In the morning, Hunter and Nathan had all paperwork together. From there we met with Evan in financing, and let me tell you was a very fun and pleasant experience. Would highly recommend Capital City Ford to anyone looking for a positive experience.

5.0

The moment we drove into the lot we met a young man named

The moment we drove into the lot we met a young man named Hunter. He was so knowledgeable, professional and courteous. He worked through showing us many different models along with the features. At the time we had only thought about trading our Jeep in but after meeting with Nathan, we were at ease that we definitely wanted to work with this dealership. We left to consider what we thought would fit our needs and Hunter was kind enough to correspond via text that evening with any questions we had. Turns out during those texts he really helped us narrow down what was most important to us to make an educated decision. In the morning, Hunter and Nathan had all paperwork together. From there we met with Evan in financing, and let me tell you was a very fun and pleasant experience. Would highly recommend Capital City Ford to anyone looking for a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Fantastic and very professional.

Fantastic and very professional. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally.

5.0

Fantastic and very professional.

Fantastic and very professional. The staff and facility was amazing. I couldn't have asked for better service. Everything was handled very professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Staci booked me in, got truck right in , service handled

Staci booked me in, got truck right in , service handled recall and I was out the door ??

5.0

Staci booked me in, got truck right in , service handled

Staci booked me in, got truck right in , service handled recall and I was out the door ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Nice new dealership.

Nice new dealership. Need to send postcards announcing new location. I got great service from everyone.

5.0

Nice new dealership.

Nice new dealership. Need to send postcards announcing new location. I got great service from everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Very good Visit was good and service was good and timely

Very good Visit was good and service was good and timely I enjoyed the tv while I waited.

5.0

Very good Visit was good and service was good and timely

Very good Visit was good and service was good and timely I enjoyed the tv while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

My servicing happened during the transition to the market

My servicing happened during the transition to the market street location. Mike explained the process, gave me a timeline for repairs, provided a cost estimate when available and let me know when the repairs were finished. He also reminded me to come to the new location.

5.0

My servicing happened during the transition to the market

My servicing happened during the transition to the market street location. Mike explained the process, gave me a timeline for repairs, provided a cost estimate when available and let me know when the repairs were finished. He also reminded me to come to the new location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Hassle free and excellent customer service Everyone was

Hassle free and excellent customer service Everyone was friendly and accommodating. Strongly recommend to all my family and friends.

5.0

Hassle free and excellent customer service Everyone was

Hassle free and excellent customer service Everyone was friendly and accommodating. Strongly recommend to all my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Fast quality service , take care of customer.

Fast quality service , take care of customer. Will buy from and stay a customer for life

5.0

Fast quality service , take care of customer.

Fast quality service , take care of customer. Will buy from and stay a customer for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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