Rectangle 48
Sales
Service Closed

Billy Cain Ford Hours

Sales

Monday

8:30 AM - 6:30 PM

Tuesday

8:30 AM - 6:30 PM

Wednesday

8:30 AM - 6:30 PM

Thursday

8:30 AM - 6:30 PM

Friday

8:30 AM - 6:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

We are proud to say that we are family owned and operating, since 1984! We offer high quality products and service and a

...

re committed to serving our friends and customers! We love our community! We are your neighbors and your friends, and we are proud to support our local schools and community organizations by sponsoring and volunteering at many community events throughout the year! Come by and see us. We are confident you will leave knowing you got a great deal on a great vehicle!

"High quality products and service in a small town family owned and grown package."

Service

Wheel Balance

$34.95

Oil, Filter Change

$29.95

Tire Rotation

$15

Wheel Alignment (FWD)

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    Was looking for a car for a 16 year old. Cody was very helpful and friendly. Although we didn't purchase a car, our experience was awesome.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2018

    Excellent customer service. We have had all 3 of our cars serviced at this location. Very friendly and work was done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 25, 2015

    All the people were absolutely great. We worked with Daniel Hardigree, but sadly could not come to an agreement on the price. Daniel did everything he... could, but management held firm to their price.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 15, 2018

    My experience thus far has been unforgettable. I was sold a vehicle that needed major repairs and have not received adequate help to obtain my title and... vehicle registration. My vehicle is very important for my family and I. I take my children to school each day and have to go to work to provide for my family. This dealership has put me in an inconvenient position.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2018

    loved everything about my experience with this group of people at billy cain ford. cody was great to talk with and answer all my questions.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 6, 2018

    I found a quality truck online for a good price. Tom my contact was nice and meant well. He did what he could to get me the best price. The online listed... mileage was approx. 12,700 miles. I loaded my wife and two kids up and made the 2 hour drive to Commerce. Ready to write a check and sign on the line. We arrived and the truck looked great. BUT...we were then informed there was a difference. The owner, I assume they meant Billy Cain, had been using the truck as his personal truck. He had put another 3,500 miles on the odometer!!! After a calm and reasonable request to lower the price, since the product we were offered had been decreased in value due to the owner himself....we were told they wouldn't budge on the price, and offered nothing. Its not about the $1,000 or selling price, or uninformed added miles, its about customer service, and doing the right thing. In all honesty, my wife and I would have been fine if we had been informed....before we left our home and drove all the way to Commerce. The great 'Oz' behind the curtain making the final call wouldn't even come out from the back, shake our hand, apologize for the error, offer us a$50 gas card, and close the deal. Instead he left Tom and his team to try to make up excuses for why the owner had added 20% more miles driving around who knows where. I feel bad for the lower level employees who have to deal with lack of leadership in upper management. The dealership could look so much better, and sell so much more if not for poor upper management. In the end, I'll find another truck and dealer. We turned the trip into a chance to eat dinner in Athens. It was also a great learning lesson for our two children. When asked why we weren't leaving with the truck, we got to explain to them about customer service, honesty, doing the right thing, and told them that with our own business we've learned that customer service is the most important thing any business does.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    September 21, 2016

    The dealership never contacted me at all. I never received any information on the vehicle I was interested in.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2015

    After finding a few cars that I was interested in at this dealership, I phoned and had a very pleasant conversation with a non-pushy sales agent. I drove... 110 miles and they expedited my purchase with ease and clarity. They gave me a fair price on my trade-in and on the purchase vehicle. Friendly, professional, and fair traders is how I would describe my purchasing experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2014

    Started with a 1955 35 Ford coupe, first car, when I was 16. 5th generation came along and the fastback was looking good. Purchased a 2014 Mustang-Demo.... 8 Months later drove by Billy Cain Dealership and there sat a 2015 50 year limited edition package in race red so I traded my 2014. I love all the new technologies and new body style. I've always had fast Fords in my heart.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2014

    The people here are very nice and friendly. Great to work with!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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