Metro Ford Auto Sales Inc

4.2 out of 5 4.2
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Metro Ford Auto Sales Inc Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

Welcome to Metro Ford Auto Sales! Located in Tupelo, MS, Metro Ford Auto Sales is proud to be one of the premier dealers

...

hips in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Metro Ford Auto Sales a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 888-903-2187 for your No-Obligation Internet Price Quote from our Internet Department.

"King of LOW Prices!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 23, 2019

    The employees at Metro Ford in Tupelo MS are wonderful!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 13, 2019

    Used the Lincoln service where dealer picks up and deliver. I had normal service done which is to include washing my Lincoln. Metro Lincoln did not clean... car. Called back to tell them and was told they were covered up. This was after we had scheduled service two days in advance. Offered to pick up the next day but that?s been a week ago, have not heard from them. Shows their lack of commitment for a satisfied customer.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Rodney, thank you for sharing your feedback. We are disappointed that you have had such a negative experience dealing with us here at Metro Ford Auto ...Sales. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (662) 841-1000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 1.0 out of 5
    December 5, 2019

    Have had electrical/electronic issues with ?18 Ford Explorer since delivery of 11/18. At night the brights flash and or the touch screen goes super bright.... Brought vehicle back for repairs. Dealer stated they couldn?t find the issue, as there were no codes. They stated they would keep ticket open and send problem to Ford tech and then get back to me. NEVER happened. They closed the ticket and did NOT contact me. I brought the vehicle back for another issue and asked them to attempt repair again. They scheduled date, I returned, got the same result after a couple hours wait; no codes so they can?t repair. I then inquired if they would be able to repair after the warranty expired and they would be charging hourly shop rates. No response. Very disappointed in their product. This was my first new Ford product in 31 years, wasn?t very happy with the Ford Ranger in ?88, lots of warranty issues that went unresolved. I had hoped they had improved since then. This will be the last Ford I purchase.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Metro For...d Auto Sales. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (662) 841-1000 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    November 7, 2019

    Took my car in for a regular oil change.A long line was there but the wait time wasn't all that bad.Comfortable waiting area.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 4, 2019

    Great place very happy I picked Metro Ford very clean and super nice people

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2019

    I am a loyal ford customer because of Metro Ford in Tupelo, Mississippi.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2019

    Third car I have got from metro Ford. These guys know how to treat me well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2019

    Real happy about the buying process and sale staff. Service dept is ok. Like the Focus just didnt take long for it to start coming apart.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 29, 2019

    Great. Everyone is great at metro ford. They always take care of me in answering my questions

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2019

    This is the second SUV I've got from Metro Ford and loved them both. Salesmen are helpful,manager Beyron Erby was great in finding me the color SUV I wanted,oil... change place is open on Saturdays and I love that!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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