Reviews

Average Ratings

2.6
44 lifetime reviews. Includes reviews of Rydell Chevrolet from DealerRater.com
  • Great price, great salesman.

    We live 175 miles north of this dealership and decided to purchase a brand new 2017 Chevrolet 2500 from Rydell. We could have not been more sati...

    Dealer Response

    All Cal Moving Systems, Thank You! We appreciate your feedback and we also appreciate the opportunity to serve you as your Chevy dealer. On be...


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    We live 175 miles north of this dealership and decided to purchase a brand new 2017 Chevrolet 2500 from Rydell. We could have not been more satisfied with this whole experience. Starting with Leticia Salazar's very prompt response to our email for more information. Then the salesman Robert "Bob" Torres reached out to us with even more information about the vehicle plus provided more photos for us as soon as we asked. Bob is very helpful and a very pleasant person to do business with. There is no wonder why this dealership is an award winner. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    All Cal Moving Systems, Thank You! We appreciate your feedback and we also appreciate the opportunity to serve you as your Chevy dealer. On behalf of Leticia, Bob and our entire Rydell Team, thank you and congratulations on your 2017 Chevrolet 2500! Cheers, Sophia V. Digital Sales Manager sophia@rydells.com


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  • 382 MILE JOY RIDE

    I dropped off my Silverado on 7/8/2017 for AC condenser repair with 45,486 miles. We took pictures with location set on our phones. We picked up o...

    Dealer Response

    My name is Sophia, Digital Sales Manager for Rydell Chevrolet. Although I am not in the Service Department, I want to be sure that your feedback i...


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    I dropped off my Silverado on 7/8/2017 for AC condenser repair with 45,486 miles. We took pictures with location set on our phones. We picked up our truck on 7/27/2017 with 45,868. 382 mile joy ride at our expense. I made an $800 payment for July that Rydell got to enjoy more than me. If you take your vehicle log miles and document them. Especially their paperwork for inconsistencies.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    My name is Sophia, Digital Sales Manager for Rydell Chevrolet. Although I am not in the Service Department, I want to be sure that your feedback is raised to the right person and that what happened to you is addressed properly. I have forwarded your review to our Service Business Development Manager, Elyana Flores who is expecting your call. You may reach her directly at (818)832-1615 or email her directly at eflores@rydells.com Respectfully, Sophia Velazquez Digital Sales Manager sophia@rydells.com Read less


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  • Never responded

    They never responded to my emails or even tried to contact me.


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    They never responded to my emails or even tried to contact me.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great people

    Had a chance to talk to the sales team went really great still looking but will be going back once i made a decision


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    Had a chance to talk to the sales team went really great still looking but will be going back once i made a decision

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Lease rollover Cadillac elf tovolt

    Very straight forward terms, felt options were described honestly. Good description and demo of new features. Left with good feeling of openness....


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    Very straight forward terms, felt options were described honestly. Good description and demo of new features. Left with good feeling of openness. Switching lease within GM was added convenience with turnin inspection and return taken care of.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • MR Darrell Robb

    I am retired and on a Fixed income so I must find the right car. My go to dealer is Rydell I Have bought there before. My salesman was Mark Van L...


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    I am retired and on a Fixed income so I must find the right car. My go to dealer is Rydell I Have bought there before. My salesman was Mark Van Loo it was good to see him, Mark is knowledge and experience and that is just what I need, he knows how picky I am. Mark is great at finding the right car all I said was how about Malibu 2017. WOW It was Beautiful just what we wanted and in My budget. My finance guy was Raymond Campana he made it easy, This was the best experience and the smoothest yet. Thank You.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lied to
    March 1, 2017

    Do not trust anyone at this dealership. Two sales people and a manager gave me the wrong information that is now going to cost me an additional $1...


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    Do not trust anyone at this dealership. Two sales people and a manager gave me the wrong information that is now going to cost me an additional $1,500. I went in to look at a Volt. After sitting in one, I decided I did not like it. The sales person, Jose, encouraged me to sit in a Bolt. I was never keen on buying an all-electric vehicle. I drive far for work and thought it would be too stressful to not have any gas to rely on. The sticker read 10 hour charge from empty on a 220v outlet. When I asked the salesperson how long to charge in 110V home outlet he answered 12 hours. I pointed out that the sticker said 10 hours on a 220V, was he sure it was 12 for an 110V? He said yes. That was definitely doable. I went back a couple days later to test drive the car. I had a new salesman this time, Bubba. When asked the same question, he reported 10 hours to charge from empty to full in an 110v outlet. I figured how can 2 salesman be wrong? Oh boy was I wrong. I fell in love with the car and purchased it. The next day, I was reading the owner???s manual and to my surprise saw that it takes 50 hours to charge in an 110v outlet. I called Rydell and spoke to the manager, Rick. Rick was quick to answer that his salesmen were correct, that it takes 10-12 hours to charge. When I read him the excerpt from the manual, he claimed that he never took the battery test but the salespeople had. He was going to ???research??? it and call me back. I know the Bolt is a new car, but the dealership should know these important details and be well trained before trying to sell to customers. Bubba didn???t even know where the car was made. He told us it was made in Wisconsin???really? Wisconsin plant has been closed since 2009. So, to be able to drive my car to work more than 2 days in a row I need to install a 32Amp car charger at home. The charger costs $600 and installation is $950. If I had known this, I may not have purchased the vehicle. I feel very much lied to and cheated. EVERYONE at the dealership should know the ins and outs about their product, especially a manger. I have put in a complaint to Chevrolet Care Experience Center. But, seems like they don???t mind if their dealerships lie to customers. They commented that they don???t get involved in these matters. So, what is a ???Care Experience Center??? there for? I am very disappointed in this car buying experience and will never buy a car from Rydell again.

    Does not recommend this dealer

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  • Horrible Sales Condultants & Managers
    February 7, 2017

    Wed Rydell should be ashamed of this place. He would flip-out if he knew what was happening under his name, even though this is just a franchise. ...


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    Wed Rydell should be ashamed of this place. He would flip-out if he knew what was happening under his name, even though this is just a franchise. Sales people don't//never call you back. I am a returning Chevrolet owner, trying to purchase another. When I finally hit the Mgr. Danny, he promised to call me back and didn't. I was ready to purchase. So stupid. Hard 2 run a business this way, worst of ALL.... youare RUINING the RYDELL name!

    Does not recommend this dealer

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  • DONT BUY
    October 27, 2016

    Only an uneducated or lazy person buys from this place.... They are not cheap... Take there advertised price to any other place like Keys on Van ...


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    Only an uneducated or lazy person buys from this place.... They are not cheap... Take there advertised price to any other place like Keys on Van Nuys and you will get a better deal FOR SURE!! No haggle pricing is BS.

    Does not recommend this dealer

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  • Unacceptable
    September 29, 2016

    I went to go buy a new 2016 Chevy Camaro 2SS and I wasn't greeted properly. I tried to talk to the manager and he was completely disrespectful. He...


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    I went to go buy a new 2016 Chevy Camaro 2SS and I wasn't greeted properly. I tried to talk to the manager and he was completely disrespectful. He treated me like I wasn't a valuable customer because of my age. I'm 19 and I make more money than that guy will make in his lifetime! If anybody there would've taken the time to actually help me out they would've sold me the car. The sales team there is just like any other Chevy... terrible. After my horrible test drive with a salesman who had clue about the car... he sat me down to talk prices and basically tried to scam the xxxx out of me. I know how much that car is worth! Anyways I tried to give them another chance as I saw a used version of the 2016 2SS on their lot with 2,000 miles on it. They insisted that it was new and that I would get a better deal with their incentives if they listed it as new rather than used. That's absolute xxxxxxxx considering they wanted full price! A car loses it's value, as much as %11 with depreciation as soon as its driven off the lot. So they basically just try to screw any idiot they can... if they fired everyone there especially management... they would have more sales. American car companies aren't doing so well, I wonder why?! Customer satisfaction is key and it's funny how on their website they're rated nearly 5 stars and eveywhere else I look they're hardly rated 3/5. All I can say is xxxx American car companies I could get a better deal on an m4 BMW or a c63 amg Mercedes. Forget giving any American car company your business... they're unprofessional and that's why they don't make sales and have to take government bail outs all the time. DONT GO TO THIS DEALERSHIP, WASTE OF TIME!

    Does not recommend this dealer

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