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Kirby Subaru of Ventura

(796 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Subaru of Ventura from DealerRater.

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Very professional and courteous.

Very professional and courteous. Robert paid attention our requests and was able to full fill it. He even put a car in transit on reserve for us. Great service and stress free. Everything was well described and he went over many of the features with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This dealership has gone above and beyond in customer

This dealership has gone above and beyond in customer service! Highly recommend them to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rob, and everyone were very helpful, friendly and

Rob, and everyone were very helpful, friendly and informative. And the facility is very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

The Dealership of Kirby Subaru of Ventura is superior.

The Dealership of Kirby Subaru of Ventura is superior. I have bought three Subaru Outback at the dealership location. I have been completely satisfied with the service that I have received. I consider this location as my car family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick Dennis is the BEST salesman!

Rick Dennis is the BEST salesman! Honest, trustworthy, knowledgeable, patient, compassionate and easy to understand the options he provided. So happy I decided on a 2025 Subaru. LOVE my new car and experience with Kirby Subaru…..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sales Consultant Bobby Campbell at Kirby Subaru of

Sales Consultant Bobby Campbell at Kirby Subaru of Ventura provided us with truly excellent service. He was friendly and genuine, not pushy, knowledgeable, answered our questions quickly (whether he knew the answer or needed to look it up), and ultimately helped us get a good deal on a Subaru Outback. Had a great experience at this dealership, and I'm not one to leave reviews!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amelia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

We recently purchased a Subaru Outback and had an

We recently purchased a Subaru Outback and had an exceptional experience working with Tim Miller. From start to finish, Tim was professional, knowledgeable, and genuinely focused on helping us find the right car for our needs. He took the time to answer all of our questions with impressive expertise and guided us through options that were truly in our best interest — no pressure, just thoughtful recommendations. It’s rare to feel this well taken care of in a car-buying experience. Highly recommend working with Tim and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Adela, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Exceptional service, honest dealing, a stress free

Exceptional service, honest dealing, a stress free experience. We were fortunate to be paired with Tim Miller, our sales representative, by Bruce Holley. Bruce knew that Tim would be a good match for my purchase requirements and questions. This was a excellent experience with Tim wielding a wealth of knowledge about our car, service, and the dealership. I highly recommend Kirby Subaru of Ventura without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Eric Oland at Kirby Subaru in Ventura, and

I worked with Eric Oland at Kirby Subaru in Ventura, and he made the process of selecting a Subaru easy and happy. He answered every question, and patiently took me through all car options, equipment and explained new details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bobby Campbell is an absolute joy to work with!

Bobby Campbell is an absolute joy to work with! He got my parents into the perfect car for them and their dogs! They purchased a beautiful CPO Ascent and the process couldn’t have been easier. We also scheduled an appointment with J.P to get a full run down on all the bells and whistles! We will definitely be coming back to Bobby and Kirby!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.