Kirby Subaru of Ventura

Great customer service when I leased my 2024 CrossTrek about a month ago. Nice for the follow-up Zoom to further explain all the technology (phone, radio, navigation, etc.)

I recently had the pleasure of working with Ricky at Kirby Subaru of Ventura, and I can't speak highly enough about our experience. From start to finish, Ricky was the epitome of professionalism, courtesy, and expertise. He made the entire car-buying process seamless, stress-free, and even enjoyable. Ricky’s knowledge of the Subaru lineup, especially the features of the Outback Wilderness Edition, was exceptional. He took the time to explain all the features of our new vehicle in detail, ensuring we understood everything before we drove off the lot. His patience and willingness to answer all of our questions made a huge difference and gave us confidence in our decision. What stood out most was Ricky's approach to customer service. He was not only personable and friendly but also fair and transparent throughout the process. We never felt pressured, and he worked with us to ensure we were getting the best deal possible. His responsiveness was also top-notch—he was always quick to follow up, whether by phone or email, and made sure we had all the information we needed. I would absolutely recommend Ricky to anyone in the market for a Subaru. His dedication to his customers and his genuine passion for the brand are evident in everything he does. If you're looking for a trustworthy and knowledgeable sales professional, Ricky is your guy!

I recently had the pleasure of working with Ricky at Kirby Subaru of Ventura, and I can't speak highly enough about our experience. From start to finish, Ricky was the epitome of professionalism, courtesy, and expertise. He made the entire car-buying process seamless, stress-free, and even enjoyable. Ricky’s knowledge of the Subaru lineup, especially the features of the Outback Wilderness Edition, was exceptional. He took the time to explain all the features of our new vehicle in detail, ensuring we understood everything before we drove off the lot. His patience and willingness to answer all of our questions made a huge difference and gave us confidence in our decision. What stood out most was Ricky's approach to customer service. He was not only personable and friendly but also fair and transparent throughout the process. We never felt pressured, and he worked with us to ensure we were getting the best deal possible. His responsiveness was also top-notch—he was always quick to follow up, whether by phone or email, and made sure we had all the information we needed. I would absolutely recommend Ricky to anyone in the market for a Subaru. His dedication to his customers and his genuine passion for the brand are evident in everything he does. If you're looking for a trustworthy and knowledgeable sales professional, Ricky is your guy!

I just bought a 2024 Solterra. Prior to this purchase, I visited Kirby 3 times to look over the Solterra's. Each visit, I learned more and more about the vehicle. During this purchase, the experience was zero stress, zero pressure. Sales treated me like a good friend. Sales talked me through the sales process. They worked the pricing and numbers with me. I appreciate everything that they did for me today. This is my third Subaru from Kirby. They treat me very well. Today, I made several new friends.

I’ve been dealing with Kirby Subaru for over 10 years, and just bought my fourth car from them. Never had a better experience from any previous agency I’ve dealt with, my salesman this time was absolutely outstanding, totally helpful and accessible in informing me and explaining everything I needed to know, and the sales management staff has always been flexible, responsive, and realistically agreeable.

From the Start Lars Vankirk was professional, informed and focused on customer service as a priority I was impressed with his patience, knowledge and taking the time to work with me set up the car I purchased to ensure the best driving experience, I can say that Lars is by far the best Dealer I'v came across

Quick first service for my new subaru outback waited few minutes since i do not need an appointmmentbfot the first service

We just bought a 2025 Subaru Outback Limited XT. We had done our research and knew that we wanted the car. Bobby Campbell made the transaction amazingly easy, pretty much all over the phone and through texts. We didn't go back and forth with haggling, he offered us a reduced price right away. We did some minor negotiating over the phone, drove down the following Saturday and drove home in a new car. My husband and I were grateful for the no nonsense approach and highly recommend Bobby Campbell and Kirby Subaru of Ventura.

I was hesitant to shop at Kirby Subaru because of a less than ideal experience I had at that dealership as a young woman about 10 years ago (overly pressured and talked down to—I decided to take my business elsewhere), but I was so glad that we ended up working with Bobby Campbell. He was down to earth, equally courteous/respectful to both me and my male partner, and worked to get us a great deal on the car we wanted. If you are in the market for a Subaru, head straight to Bobby!

Jim Read is the best! I bought a Subaru Crosstrek this week and he was sincerely friendly, knowledgeable and I felt like he was looking out for my best interest (not pushy at all). His down-home style of salesmanship put me at ease and I feel that he gave me the best deal possible. And, he has expressed that if I have any follow-up questions, that I shouldn't hesitate to contact him in the future. JP the Encore Delivery Specialist and Valarie the Finance Manager are both friendly and supportive too. Driving home, I couldn't be happier with my Crosstrek Sport. -My strong recommendation is if you are looking to purchase an excellent vehicle, and even if you need to drive a bit further to get there from LA or Santa Barbara, go to Kirby Subaru of Ventura and ask for Jim. Cheers, Andrew