Jacky Jones Lincoln

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 18, 2019

    Last fall I was looking for a Ford Ranger and found one at your Dealership. I have all my maintenance done there and also my company fleet vehicle. The... Staff is really great to work with. Thanks T

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 16, 2019

    I recently bought a used truck for my daughter from Jacky Jones Lincoln in Gainesville. I was very happy to find them after spending a month looking at... trucks at other places that were in bad shape. The process was smooth and easy! The used vehicles they offer are in great shape and not junk. The staff were all extremely friendly and my salesman Nelson was fantastic!! I will be going back the next time I'm in the market for another car. And I will be switching my service on my Ford to Jacky Jones.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sonja, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to as...sist you! Safe travels!

  • July 25, 2016

    Fantastic Dealership. I always dread looking for cars, but they made it easy and pleasant. I prefer to communicate via emails and text, and they had... no problem accommodating me. They were able to deliver the vehicle to me in NC from Georgia. I will look here first next time I need a car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We strive to provide customized experiences for all customers. We hope you are still enjoying your vehicle. Please feel free to contact ...us if there is anything we can do to help in the future.

  • 5.0 out of 5
    August 30, 2019

    Sales team was excellent. Professional in every way. Genuinely concerned about the customer. They listened to my concerns and needs. Addressed everything... with a wealth of knowledge on Lincoln inventory and models. I would definitely buy another car from Jacky Jones.

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    April 3, 2019

    Not since the unique circumstance of buying my first car from the Doraville Saturn dealership back in 1992 have I had such an unforgettable dealer experience!... There is no part of the process, including the service after the sale, which was not in some way exceptional. They exceeded my expectations at every turn. When we showed up without any prior notice on a busy Saturday, they kept apologizing for not being able to give us their undivided attention. They communicated well during and after the sales process, and their service department is the best I have ever encountered. Easily six out of five stars in every way! I would not hesitate to recommend them to anyone in search of a new or used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi William, thank you so much for your positive comments about Jacky Jones Lincoln! We're glad we could exceed your expectations. We appreciate your r...eview, and we hope to see you here again down the road!

  • 5.0 out of 5
    January 16, 2019

    I located the 2014 F-150 SVT RAPTOR online. I called and asked a few questions related to the vehicles condition and pricing. Mr. Daniel Harris fieled... my questions promptly, honestly and courteously! I decided I wanted the truck. I booked a flight from south Alabama for the next morning. Jay Jones Lincoln has a courtesy vehicle at the airport to pick me up. The financing took less than ten minutes to complete and I was headed home with my truck. A great value with a painless acquisition! Thank you Mr. Daniel Harris and Jacky Jones Lincoln.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, ...and we're so happy to hear that your experience reflected this.

  • 1.0 out of 5
    January 2, 2019

    Wasted my time to come back and look at another car they did not show me the first time. CarFax showed as Pre-owned Certified. Did not tell me it was not... until I arrived. Then did not do anything to resolve. Tried to contact dearlership owner. He did not have time to speak to me.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Earl, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us ...and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (770) 536-8875 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

  • 5.0 out of 5
    December 18, 2018

    Great experience, great service, always a pleasure to deal with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David, our Staff works hard to go the extra-mile for our valued guests! Thank you so much for choosing Jacky Jones Lincoln as your first choice for se...rvice!

  • 5.0 out of 5
    November 30, 2018

    Wonderful, knowledgeable staff! Will remain a customer and will refer friends and family! Easy trade in and easy purchase. Thank you Kacey, Russ and Jeremy!

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    Shopped for a used car
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  • 5.0 out of 5
    August 17, 2018

    Heidi is very understanding and thorough!!! She knew what I needed and made sure to communicate that to the team that looked at my truck!

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    Came in for service or repair
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    Dealer Response

    Justin, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be ...more than happy to assist you! Safe travels!

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