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Reviews

Average Ratings

5.0
48 lifetime reviews.
  • BEST EXPERIENCE

    Fantastic Dealership. I always dread looking for cars, but they made it easy and pleasant. I prefer to communicate via emails and text, and they...

    Dealer Response

    Thank you! We strive to provide customized experiences for all customers. We hope you are still enjoying your vehicle. Please feel free to cont...


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    Fantastic Dealership. I always dread looking for cars, but they made it easy and pleasant. I prefer to communicate via emails and text, and they had no problem accommodating me. They were able to deliver the vehicle to me in NC from Georgia. I will look here first next time I need a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We strive to provide customized experiences for all customers. We hope you are still enjoying your vehicle. Please feel free to contact us if there is anything we can do to help in the future.


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  • Stress Free Truck Purchase

    I purchased a truck to replace my car, which I traded in with no hassles with an extremely fair price. The vehicle I received has had exceptional ...


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    I purchased a truck to replace my car, which I traded in with no hassles with an extremely fair price. The vehicle I received has had exceptional care under their ownership and when I arrived to pick it up not only was it immaculately clean inside and out, it also had a full tank of gas and was pulled into an area for ease of access. The representatives I dealt with were extremely professional, friendly, and provided one of the easiest and stress free vehicle purchases I've had. Overall it was an absolute pleasure doing business with Jacky Jones Lincoln.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to do business with!

    The staff went out of their way to make us feel at home. Great experience!


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    The staff went out of their way to make us feel at home. Great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service at Jacky Jones Lincoln

    Thanks to Jacky Jones Lincoln for a great car buying/trade-in experience. Kaycey Landress, the sales rep. was excellent. Russ, the finance man, ...


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    Thanks to Jacky Jones Lincoln for a great car buying/trade-in experience. Kaycey Landress, the sales rep. was excellent. Russ, the finance man, was a great help. Mr. Hartman, the sales manager, really makes the place click. I have bought and sold many cars over the years, but have never been treated better.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jacky Jone Lincoln

    Dealership was very responsive and knowledgeable. Contact and communication was swift and low pressure. Follow-up was prompt and thorough. Have...

    Dealer Response

    Thank you very much for your kind words!


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    Dealership was very responsive and knowledgeable. Contact and communication was swift and low pressure. Follow-up was prompt and thorough. Have not yet visited physical dealership but pleasant experience thus far.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for your kind words!


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  • 2001 Lincoln Town Car

    My salesman Mr. Jeremiah Wright was great he really help me with to make a good decision on my car purchase, I told him what I was looking for and...

    Dealer Response

    Thank you! We hope that you are still enjoying your 2001 Town Car!


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    My salesman Mr. Jeremiah Wright was great he really help me with to make a good decision on my car purchase, I told him what I was looking for and he bent over backward to help achieve my goal. I now have a very nice Lincoln Town. The finance manager was also very helpful and easy to work with and took care of all of the paperwork. All I had to do was pay and drive away! I was truly a nice experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We hope that you are still enjoying your 2001 Town Car!


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  • Excellent Customer Service

    I was in the market for a vehicle due to an accident. I had only a few days to find and purchase a car. I looked on-line and found a vehicle, MKZ ...

    Dealer Response

    Thank you very much!


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    I was in the market for a vehicle due to an accident. I had only a few days to find and purchase a car. I looked on-line and found a vehicle, MKZ 2012 - Black. The car was in excellent condition. I contacted the dealership and was told the car would be waiting out front for my husband and me. We arrived and the car was out front. It was clean and ready for a test drive. The staff was very nice and helpful. Jeremiah was the salesperson and keep to his word of getting the entire buying process completed within one hour. I recommend this dealership to anyone in the market for a used Lincoln.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much!


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  • Honoable Kevin R. Madison

    I live in Austin, Texas. I went on-line to find a Lincoln Town car with low mileage. I ended up at Jacky Jones Lincoln in Gaineville, Georgia. I r...

    Dealer Response

    Thank you! We hope that you are still enjoying your Town Car. Please feel free to contact us if there is anything we can do in the future.


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    I live in Austin, Texas. I went on-line to find a Lincoln Town car with low mileage. I ended up at Jacky Jones Lincoln in Gaineville, Georgia. I reviewed their Town cars on-line and the Google reviews. I found a beautiful 2010 Town car with only 19,000 miles and I wanted to purchase it but I had serious concerns with buying a used car, with no warranty, from an out-of-state dealer. I took a chance and contacted Jeremiah at Jacky Jones Lincoln. Jeremiah gave me all of the information about the car, its history, and walked around the car while on the phone with me, telling me about the car's condition and a few minor scratches in the trunk. He was polite, professional, and HONEST. On August 9, 2014 flew out to Atlanta. Jeremiah had a driver pick me up at the airport and drive me to their dealership, about an hour away, at their cost. The car was exactly as Jeremiah said it was. It ran great. I was about ready to leave and the electronic self-opening trunk latch went on the fritz. I had already signed the paperwork and paid and the car was sold "as is" with no warranties- which is very common. Jeremiah would not let me drive off the lot and even though his service department was closed on Saturday, he and another employee took the latch off of a 2011 Town car and put it on my vehicle. They fixed it perfectly. I have never done business with this dealership but Jeremiah and JT, the sales manager, were FANTASTIC. You have to really TRUST someone to buy a car from a dealer three states and 1,000 miles away. I just got back to Austin today and the car runs great and I had no problems. Great 1,000 mile test run! I am very pleased with these guys!! Thank you Jeremiah and JT!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you! We hope that you are still enjoying your Town Car. Please feel free to contact us if there is anything we can do in the future.


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  • Used sports car purchase

    disappointed that the dealership could not provide a carfax even though the sales person had one in his hand the previous day and said he forgot t...

    Dealer Response

    Thank you for your review. We strive to create the Lincoln Experience for all customers, but it seems we might have missed the opportunity with y...


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    disappointed that the dealership could not provide a carfax even though the sales person had one in his hand the previous day and said he forgot to give it to us, an autocheck summary was provided only. The oil had not been changed in the vehicle although the manager indicated it had had a thorough check when it was traded in; no records were available as to when it was last changed. Customer service provided excellent service in making a second key and an oil change was provided when we brought it back as the oil appeared to be dirty. No charge for either service. Waiting room is a bit small and not adjacent to rest rooms.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review. We strive to create the Lincoln Experience for all customers, but it seems we might have missed the opportunity with you. We only use AutoCheck at Jacky Jones Lincoln, a Carfax would not have been available. We hope you are continuing to enjoy your new vehicle.


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  • Wonderful experience!

    My husband and I were frustrated with our search for a dependable used car within our price range and the horrible customer service we had been re...

    Dealer Response

    Thank you, Misty, for taking time to share your experience at Jacky Jones Lincoln! We strive to create the Lincoln Experience for all customers! ...


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    My husband and I were frustrated with our search for a dependable used car within our price range and the horrible customer service we had been receiving when we finally found what we were looking for. We were amazed to find a gorgeous dependable car that was in our price range and wonderful customer service. Mr. Rivero promptly addressed our situation and before we knew it we were driving home our perfect car. Thank you again for a great experience and we will be repeat customers for sure!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Misty, for taking time to share your experience at Jacky Jones Lincoln! We strive to create the Lincoln Experience for all customers! I am pleased to know that Nelson Rivero lived up to those standards for you! If there is anything we can do in the future, please feel free to contact us!


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