New 855-619-3861 Dealer Website
Used 866-874-7908 Email Dealer
Service 855-635-0468

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Reviews

Average Ratings

4.9
228 lifetime reviews.
  • Awesome customer service!

    Kris Kelly at Gilbert & Baugh ford is the #1 salesman for any new or used vehicle in North Alabama! I would reccomend Gilbert & Baugh Ford for any...


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    Kris Kelly at Gilbert & Baugh ford is the #1 salesman for any new or used vehicle in North Alabama! I would reccomend Gilbert & Baugh Ford for any new or used vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Gilbert & Baugh Service Department

    Great customer service from both my sales and service representative.


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    Great customer service from both my sales and service representative.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Scheduled service

    Service was completed as requested and all issues resolved


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    Service was completed as requested and all issues resolved

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service Department

    Service was quick. Staff was efficient and friendly.


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    Service was quick. Staff was efficient and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great inventory

    If you're looking for a great used vehicle if they don't have it tell them they will find it for you .great background on anything he sells.the qu...


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    If you're looking for a great used vehicle if they don't have it tell them they will find it for you .great background on anything he sells.the quality means a lot and their inventory shows it. also they have great quality service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The Wynns

    The experience here was great!! Go see Drew for any vehicle purchases!!


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    The experience here was great!! Go see Drew for any vehicle purchases!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A good experience.

    I went to the Ford website looking at Ford Certified Pre-Owned and found a vehicle of interest about 90 miles from my home. After emailing for add...


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    I went to the Ford website looking at Ford Certified Pre-Owned and found a vehicle of interest about 90 miles from my home. After emailing for additional information, what a surprise. I received exactly what I asked for, with no pressure in the sale process from David Wilbourn and with the help of the Finance Manager, Mr. Jim. What a good buying experience. All people involved were helpful and knowledgeable and really helped me. The trip was well worth the ride for a good buying experience. Thanks, J. King

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly Sales Staff

    No pressure to buy. Friendly staff and made the buying experience a pleasure. Thanks to Jeff Amos and Lee Culpepper for making this purchase a ple...


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    No pressure to buy. Friendly staff and made the buying experience a pleasure. Thanks to Jeff Amos and Lee Culpepper for making this purchase a pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast and efficient!

    Buying a new vehicle is not one of my favorite things to do. I have never enjoyed the hassle of discussing final purchase price of a vehicle, whi...


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    Buying a new vehicle is not one of my favorite things to do. I have never enjoyed the hassle of discussing final purchase price of a vehicle, which usually takes forever. My experience at Gilbert and Baugh Ford was very hassle free, quick and efficient.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • #1 Ford dealership in America!!!

    If youre in the market for a new vehicle then this is the place to go! I've bought 2 new Fords From them in the past 2 months. As soon as you wal...


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    If youre in the market for a new vehicle then this is the place to go! I've bought 2 new Fords From them in the past 2 months. As soon as you walk in the front door you know there's something different about this dealership,its a no pressure hospitable atmosphere. Kevin was my salesman on both vehicles and he does an outstanding job ! So thank you Kevin and the entire staff at Gilbert and Baugh It was a pleasure doing buisness with you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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