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Allen Tillery Chevrolet

(91 reviews)
Visit Allen Tillery Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
New (501) 781-0250 (501) 781-0250
Used (501) 781-0254 (501) 781-0254
Service (501) 566-1683 (501) 566-1683

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Tillery Chevrolet from DealerRater.

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Tire patch

Just a great dealership. I have purchased 2 vehicles from Allen Tillery and service my vehicles there and will always use them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Mr. Grohnke, we really appreciate you!

alanspringer@allstate.com

Tire road hazard cut and tire needed replacing... Gave me enough air til it could be installed later. Gave me a ride to work. Installed very quickkly. Picked me up at my office and took me to my car... Why would you use anyone else?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Alan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

I have purchase several vehicles from Allen Tillery Auto

I have purchase several vehicles from Allen Tillery Auto over the past 20 years and do all my servicing there. Wonderful people who take my needs personal. I would not even consider doing business anywhere else. I love my dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Underwhelmed

Underwhelmed by my experience with my purchase. Not very accommodating

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Dave, for reaching out to us. We don't have enough staff to be able to deliver vehicles. We do appreciate your business. Have a great day!

Fuel pump

2015 z71 four-wheel-drive four-door transmission went out on it, it wasn’t under warranty at from the dealership I went an got extended warranty. The Extended warranty paid for the transmission never seen any receipt on the transmission on my receipt it said fuel pump replaced $2100 they made me pay when I went to pick it up actually it was 2300 and then the girl after I told her I don’t have that!! I barely had two grand and she scratched it out and put $2100 xxx!!! I didn’t have the truck 90 days yet!! Haven’t even put tags on the truck. Yes they put Brand New transmission from GM. But I don’t see where they change the fuel pump and also on the fuel pump which cost over $1700 in labor?!? there’s no recognizable in the area where you need to change the fuel pump that there anybody even worked on the truck in that area you would see if it was worked on. The truck besides the shifting part the check engine light, was on when it is in park N the whole thing Misses and shakes real bad, the motor mount is broke they said they did a “full inspection” on the truck the O2 sensors thrown a code literally all they did was put a new transmission in charge the warranty company $6200 and then went ahead and charge me $2100 for somebody’s pocket!! I want my money back that was the money I was in use to put tags on the truck!!! I have three kids and a wife and I can’t afford to give $2100 away just because!! I don’t know Its just sad to do people like that If we don’t resolve the situation between I will take another step further and seeing my lawyer and taking it to court because that’s bull crap!! I’ve already went to master tech automotive and they didn’t clarify that nobody’s touch the fuel pump in his truck in a few years!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We would like to have a better understanding about your experience with this vehicle you purchased somewhere else with 214,000 miles. Please reach out to us at (501) 525-4343 at your earliest convenience and we will do our best to resolve this with you.

Chris in parts dept was amazing helping me.

Chris in parts dept was amazing helping me. highley .he explained to a tee thankyou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Spoke with a salesman.

Spoke with a salesman. He offered us a deal on a car. We test drove it went the next day to buy and the sales manager pulled the deal. Called the salesman old and senile. This sales manager happens to be the owners grandson. He’s a jerk. Wouldn’t waste my money on that place.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

oil change

was surprised to be in and out in less than an hour. barely got my water drank and my car was ready. way to go! thanks to the Hot Springs Chev company for great service and quick as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much Joan, for taking the time to let us know how we did. We really appreciate you and hope you have a great day!

Service

It was very good the service was good and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad everything was completed quickly and to your satisfaction! We appreciate you Mr. Thomas!

President AD-IN charity

Courteous and efficient. Everything was clean and set up to reduce social contact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Bonnie! We really appreciate you!