This was like an experience from the past. The pickup I was looking at was white glove clean inside and out and ready for me to drive when I arrived.... I was greeted by a pleasant, professional and prepared sales representative. I drove the pickup, they appraised mine. The paperwork was ready, handled efficiently and in a personable manner. Then a pleasant and very knowledgeable delivery specialist acquainted me with the vehicle features. Everyone that I was in contact with at this dealership was just outstanding as a person and as a professional. I was on my way home within an hour and one-half of arrival. I have not had such a pleasant experience in buying a vehicle in many years. Thanks to all of you.
Wow! Thanks, Jim, for taking time out of your day to leave us such a wonderful review. We truly appreciate your feedback and are so pleased that your ...experience here at Donohoo Chevrolet was a great one "from the past". Thanks again for allowing us to earn your business and show you the Donohoo Difference! Sincerely, The Donohoo Chevrolet Team
Good quick service and great friendly staff. They changed my oil and got me out in just few minutes. Price was good as well. Recommend to all
Best car buying experience thus far. Salesman, Daniel, was great to work with. If you want to buy a new car, go see them first.
We purchased our car after about 3 weeks of remote communication with the dealer. We're in Kansas and found the car on this website. Our sales rep Vin...ce was very responsive from our first contact, yet he wasn't overbearing or pushy at all. He answered all of our questions in a timely manner and followed up at appropriate intervals. He scheduled our appointment and helped us navigate to the dealer. Everyone at the dealership was professional and courteous. When we arrived, the car was ready for a test drive. Our technical advisor Amber spent close to an hour going over all of the features of the car with us and getting our OnStar service established. We had an issue with the car on the drive home, and again, Vince was very responsive. Amber has answered additional questions for us remotely since we got home, and we got a follow up call from the dealership to make sure we were satisfied with our purchase. They were above board with all cost disclosures, and the car was exactly as it was advertised on the internet. Overall, this was one of the best car-buying experience we've ever had, and we would highly recommend working with this dealer, whether you're in the area, drive there to make a purchase, or even buying remotely!
Zero pressure no one followed me around attempting to show me anything. I nice gentleman asked if he could help. He pulled my truck around, I test dri...ve it “ by myself “ And came back the next day to buy the truck. They filled it with fuel and was detailed. I look forward to several years of their friendly, professional assistance. Their service department is SECOND TO NONE !!
Fabulous service since buying our Tahoe! We will continue using your dealership!
Great Job. The Donohoo team was very professional and repaired my vehicle in a timely manor. Would definitely recommend to friends and families.
Hi Erik, thanks for taking the time to leave us your feedback! Please do keep us in mind for your future services, and friends and family. We sure do ...appreciate our customers. Thanks again, The Donohoo Chevrolet Team
Price was advertised on website. Patrick, our salesman, did not have to run back and forth to a hidden sales manager to haggle. He worked with Amber i...n Customer Service and also with Finance to get us in and out as quickly as possible since we had traveled 200 miles from NC on a Saturday. He was very knowledgeable, thorough and professional as were Amber and Morgan who closed our loan. Entire experience was fast and easy. Well worth the drive and we love our new Tahoe.
Hi Tommy, thanks so much for taking time out of your day to leave us a review! We appreciate your feedback. We do strive to provide our valued custome...rs like you with a easy, no-haggle and stress-free sales and purchasing environment. We are so glad that we were able to provide that for you! We will be sure to pass on your kind comments to Patrick, Amber and Morgan. Thanks again for making the drive and allowing us to show you the Donohoo Difference! Sincerely, The Donohoo Chevrolet Team
Very friendly and helpful! Very quick and easy purchase. No hassle or pressure to buy!
Thanks for taking the time to leave us a review, Jessica! We value your feedback so much, and are thrilled that you were pleased with the quick and ea...sy purchasing process here at Donohoo Chevrolet. Thanks for allowing us to earn your business. We hope you'll keep us in mind for future car purchases and service visits. Thanks again, the Donohoo Chevrolet Team
I had been looking around on-line for a vehicle. I wasn't sure what I wanted, but I was sure what I wanted the vehicle to have. I found one on Donohoo... Chevrolets web page that was perfect. It was a 2016 Metallic Black Chevrolet Equinox LTZ that had everything I wanted and more. I couldn't believe the price it was listed at, so much cheaper than the local dealers. I had to decide if I wanted to drive to Ft. Payne to look at it. My husband and I went down one Saturday morning and looked at it. When we got there I expected some salesman to pounce on us right away, but boy was I wrong. We were greeted out on the lot by 3 different employees who told us if we needed anything they were there to assist, but if we wanted to walk and look around that was fine. We walked and looked at most all of the vehicles without anyone following us around. When we were ready, we went inside and was put with our salesman, Vince Haynes. He is a wonderful person to do business with. He never pressures you and lets you make the decision. I drove the Equinox I was interested in and really liked it. This was a demo model and therefore, there were a few scratches on it that bothered me. Vince told me he would have them fixed and call me and I could come back down. True to his word, he called and let me know when it was ready. We went back down and purchased the vehicle, which I totally love driving. Vince says he just treats his customers the way he would want to be treated and he does a good job at that. When we met with Jared who is also very nice, and had all of the paperwork signed and were ready to go, they had the Equinox washed and filled with gas. Twyla came out and showed me how to operate the menu on the touchscreen, explained the functions of all the features and helped me set up my OnStar. Twyla is very knowledgeable of the vehicles and super friendly. She called later on to make sure I was happy with my purchase and see if I had any questions. Their main goal is to have happy, satisfied customers and I am one of them. Though it may be a bit of a drive, I would definitely recommend Donohoo Chevrolet when you are ready to purchase another vehicle. I will go back there when the time comes that I need another vehicle.
Hey Dianna, thanks for your kind review! We appreciate your feedback and your business so much. We strive for a no pressure sales environment here at ...Donohoo Chevrolet, and are so happy you made the drive so that we could show you the Donohoo Difference! We will be sure to pass on your feedback to Vince, Jared and Twyla. Thanks again, and enjoy that stunning new Equinox! Sincerely, the Donohoo Chevrolet Team