John Carpenter Ford, Inc.

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Reviews

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12 lifetime reviews.

  • Used Vehicle Purchase

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ...

    Dealer Response

    Mr. & Mrs. Hall I want to thank you so much for the kind words and for your business. It was a pleasure to meet you guys and getting to know you a...


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    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ever had. Jason Godsey was extremely courteous and the knowledgeable salesman that I have had the pleasure of dealing with. We had spoken on the phone and he told me what he had on the lot that I might be interested in and I drove an hour to get to the dealership. When I got there I found that he had been completely honest in the information he had given me. Both he and Mr Carpenter made this experience very easy. I would definitely purchase from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. & Mrs. Hall I want to thank you so much for the kind words and for your business. It was a pleasure to meet you guys and getting to know you and thank you for entrusting me and Mr. Carpenter in your car buying process. Now you are part of the John Carpenter Family! I know you will enjoy your Expedition and don't forget about your $9.95 oil changes!


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  • Used Vehicle Purchase

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ...


    Show Full Review

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ever had. Jason Godsey was extremely courteous and the knowledgeable salesman that I have had the pleasure of dealing with. We had spoken on the phone and he told me what he had on the lot that I might be interested in and I drove an hour to get to the dealership. When I got there I found that he had been completely honest in the information he had given me. Both he and Mr Carpenter made this experience very easy. I would definitely purchase from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Used Vehicle Purchase

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ...


    Show Full Review

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ever had. Jason Godsey was extremely courteous and the knowledgeable salesman that I have had the pleasure of dealing with. We had spoken on the phone and he told me what he had on the lot that I might be interested in and I drove an hour to get to the dealership. When I got there I found that he had been completely honest in the information he had given me. Both he and Mr Carpenter made this experience very easy. I would definitely purchase from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Used Vehicle Purchase

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ...


    Show Full Review

    Purchased a used vehicle last week from this dealership and I must say it is one of the easiest and most pleasant car purchase experiences I have ever had. Jason Godsey was extremely courteous and the knowledgeable salesman that I have had the pleasure of dealing with. We had spoken on the phone and he told me what he had on the lot that I might be interested in and I drove an hour to get to the dealership. When I got there I found that he had been completely honest in the information he had given me. Both he and Mr Carpenter made this experience very easy. I would definitely purchase from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Watch out for lies

    Jason will tell you anything to get you into the dealership. The "one owner car" that I made the trip to look at, according to CarFax, has already...

    Dealer Response

    Teresa, Thank you for your review. Here at John Carpenter Ford we strive to provide excellent customer service and provide a transparent and stre...


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    Jason will tell you anything to get you into the dealership. The "one owner car" that I made the trip to look at, according to CarFax, has already been owned 3 times. The price quoted changed (and not for the better!) once I got to the dealership and John put his 2 cents in. One of the other salesmen was very helpful but, they had already lost my trust. Be careful and wary when dealing with Jason.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Teresa, Thank you for your review. Here at John Carpenter Ford we strive to provide excellent customer service and provide a transparent and stress free car buying experience. I sincerely apologize that you did not receive the kind of experience we pride ourselves on. We would love the opportunity to serve you again in the future to rectify the situation. Best Regards, The John Carpenter Staff


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  • Great Dealership!!!!!

    Jason Godsey and John Carpenter went out of their way to help with the purchase of my truck.. very pleasant to deal with plus the truck was everyt...

    Dealer Response

    Thanks for your kind words and hope you enjoy your truck! We try so hard to treat everyone like family and to make the car buying process as seaml...


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    Jason Godsey and John Carpenter went out of their way to help with the purchase of my truck.. very pleasant to deal with plus the truck was everything they said it was. it was clean and ready for delivery upon my arrival.. thanks again for my making experience a pleasure..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for your kind words and hope you enjoy your truck! We try so hard to treat everyone like family and to make the car buying process as seamless and hassle free as possible! We try to treat everyone the same and like we would want to be treated. Enjoy & Thanks again!!!


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  • Great Dealership

    I purchased a 2006 Mustang GT from this dealership. John and Jason were great, showing us everything that had been altered on the car and explaini...

    Dealer Response

    Thanks for the kind words and it was really nice meeting you and your family! I hope you enjoy the mustang and come back to see me when you get re...


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    I purchased a 2006 Mustang GT from this dealership. John and Jason were great, showing us everything that had been altered on the car and explaining several things we would have to do for the warranty. It was a great experience and they have a wide selection of ford vehicles

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words and it was really nice meeting you and your family! I hope you enjoy the mustang and come back to see me when you get ready for your next vehicle! Thanks again Nick and wish you all the luck in the future!


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  • Great Dealership

    Jason and John were great. It took no time at all to get everything done and they were very welcoming

    Dealer Response

    Thanks again Nick! You and your family were great buyers and you knew exactly what you wanted and that's refreshing to deal with. Call me if I can...


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    Jason and John were great. It took no time at all to get everything done and they were very welcoming

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks again Nick! You and your family were great buyers and you knew exactly what you wanted and that's refreshing to deal with. Call me if I can do anything to help you out in the future!


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  • Don't waste your time with this dealership

    My wife and I were looking for a used vehicle, and came across a Mountaineer this dealer was selling on Cars.com. It was 9 years old and had 50,00...

    Dealer Response

    Sorry you feel this way and I hope you find what you are looking for!


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    My wife and I were looking for a used vehicle, and came across a Mountaineer this dealer was selling on Cars.com. It was 9 years old and had 50,000 miles on it. We emailed the dealer asking if there was any room in the selling price of $9995. I stated our budget was around $8,000. Jason called me within 5 minutes of emailing, saying that the lowest they could go on price was $9000. He stated that if we made the trip today though and showed that we were serious about buying, we could "meet in the middle". My 7-month pregnant wife and I drove 150 miles on a Saturday afternoon believing we could purchase the vehicle at $8500 if we wanted to. We got to the dealership, test-drove the vehicle and it was very nice. We sit down to make the deal, and Jason would not budge off of the $9000 price. We had stated we intended to pay in cash. Because it was late Saturday afternoon when we arrived, we couldn't get a cashier's check before the bank closed, but I offered both personal check and credit card as payment. Jason continually pushed me to finance the purchase. We walked away because he would not come down on price. Jason said he had other buyers coming on Monday willing to pay more money. We walked away Saturday because there was no "meeting in the middle". This dealership lied to us to get us there. Monday afternoon Jason emails me that the buyers that were supposed to get the vehicle that day had backed out. He said the owner himself John Carpenter had not come off the $9995 price at all and the deal fell through. Jason then offered me the vehicle at $8800 if I came back to get it. It makes no sense why he would deny $9995 from someone, yet offer it to me at $1200 less. Again, another lie. Tuesday morning after talking to Jason again, he finally offers to drive it and meet me half-way for $8500. I tell him after the wasted trip on Saturday and him "holding out for this other buyer" I wanted it for less. At this point I didn't care about how much the car was worth, it was the principle of the wasted trip and him lying to us to get us there. Jason said he couldn't do it for any less, so the deal was off. John Carpenter himself then called me Tuesday afternoon to try and work out a deal. After some discussion, it became apparent Jason lied to him telling him I couldn't work out financing on Saturday and that's why the deal had fallen through. Again, another lie. This dealership does not care about the customer, only the bottom line. John Carpenter Ford may have a good reputation in the small town it's in, but it has a very bad one to me.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Sorry you feel this way and I hope you find what you are looking for!


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  • Excellent Dealership!!!

    I purchased a vehicle with my wife yesterday from Jason Godsey. Let me tell you. This gentleman is one of a kind. Very courteous, respectful, and ...

    Dealer Response

    Thanks for the kind words and your business because we strive to always treat everyone like family! Enjoy your new car and do not forget your $9....


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    I purchased a vehicle with my wife yesterday from Jason Godsey. Let me tell you. This gentleman is one of a kind. Very courteous, respectful, and caring. He was actually concerned about our needs. We didn't feel pressured in anyway to purchase a vehicle we didn't want. The hospitality expressed from the employees from the salesmen to the service department was exceptional. The owner even came and sat down to chat with us for a little while during the paperwork process. We felt very comfortable and like we had known one another for years. It was by far the BEST car buying experience I have ever had. Thumbs up for John Carpenter Ford. I will definitely be back for my next vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words and your business because we strive to always treat everyone like family! Enjoy your new car and do not forget your $9.95 oil changes for life! Thanks, Jason Godsey (Internet Sales Manager) (256)974-1186


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