Reviews

Average Ratings

1.0
68 lifetime reviews.
  • Great place to buy a vehicle

    Friendly atmosphere. When I got there truck was ready to go. Did not take long doing the paperwork and we were on our way. Dealership went out of ...

    Dealer Response

    Congratulations on the purchase of your new vehicle, James! We're thrilled to hear that our sales team was able to help you find the vehicle you w...


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    Friendly atmosphere. When I got there truck was ready to go. Did not take long doing the paperwork and we were on our way. Dealership went out of their way to make us happy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your new vehicle, James! We're thrilled to hear that our sales team was able to help you find the vehicle you were looking for. If you need anything else in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new Ford and we look forward to working with you again soon. Sincerely, Mike Headrick | ISM


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  • Poor service

    Took in for service and they broke my arm rest. Then told me they no longer sell them. Told me to go to the junk yard and they will pay $50 forwar...


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    Took in for service and they broke my arm rest. Then told me they no longer sell them. Told me to go to the junk yard and they will pay $50 forwards it. They are hundreds of dollars. I paid $700 for tranny flush, oil and filter, cooler flush, fuel filter and balance and rotate. They did not check the differentials, transfer case, the oil filter was leaking when returned and did not even blow out the air filter or ask if I wanted it replaced. Had to tak it back to get remainder of fluids checked, under carriage greased, and oil cap replaced. Ask them to vmcheck the unit over and I had to point out things that needed to be done. They did not charge me to complete the work when I returned and pointed it out, just the price of the oil that they said may have a crack. It still leaks.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • customer

    Had first oil change on my 2014 Escape, which I purchased new from Pratter. Service staff were friendly . No issues.


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    Had first oil change on my 2014 Escape, which I purchased new from Pratter. Service staff were friendly . No issues.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great people

    Great people to work with and better service !!!!!!


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    Great people to work with and better service !!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Prater Is My First Choice For Service

    Always good service in a timely manner. We always rely on the quality of service at Prater Ford.


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    Always good service in a timely manner. We always rely on the quality of service at Prater Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Individual

    Was looking for a Ford Escape. The staff was very helpful in showing us all the models there and I found what I was looking for.


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    Was looking for a Ford Escape. The staff was very helpful in showing us all the models there and I found what I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Staff

    Staff was friendly and eager to help. Work was completed efficiently and timely.


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    Staff was friendly and eager to help. Work was completed efficiently and timely.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    Even though I no longer live in the Calhoun area, I chose to do business with Prater Ford. I know I am dealing with people I can trust. I got a fa...


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    Even though I no longer live in the Calhoun area, I chose to do business with Prater Ford. I know I am dealing with people I can trust. I got a fair trade on my vehicle and I love my new Ford Escape! And the staff that were there that day were very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • car service

    no problems great dealership knowledgable service people


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    no problems great dealership knowledgable service people

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Revenue Officer

    The entire staff at Prater Ford was extremely helpful and accommodating. Any questions were answered and fortunately they had exactly what I wante...


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    The entire staff at Prater Ford was extremely helpful and accommodating. Any questions were answered and fortunately they had exactly what I wanted! Would highly recommend this dealership to anyone wishing to purchase a new car. The customer service was super!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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