Victorville Chevrolet Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1045 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 16, 2019

    I went asking questions about the Camaro and I talked to Javier, he was very helpful and wen I'm ready he will be my guy ...awesome dude..

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next... visit!

  • 5.0 out of 5
    October 16, 2019

    Javier was a mazing , made it easy to buy my dream car...thank u Javier becerra, I will tell all my friends and family....your the best Javier.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! We know you will love your new Malibu! If you ever need anythi...ng else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    October 11, 2019

    Yesenia was the most amazing sales lady ever. I higher recommend her to anyone looking to buy a vehicle. Thank you so much for making this process very... enjoyable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we're happy to hear that Yesenia provided you with a positive car buying experience. Thank you again for choosing Victorville Chevrolet and we ...hope to see you again. Drive safe!

  • 5.0 out of 5
    October 10, 2019

    Victorville Chevy was the second dealer we went to after the another dealer roped us into a bad deal and wouldnt help us out. After this experience, we... went to Victorville Chevy where Scott Cole was able to give us great advice and get us into a car we could love and also afford. So, a special thank you to Scott for putting in the EXTRA work to make sure our SECOND new car buying experience was a great one. I am forever greatful and highly recommend chevy and Scott for your sales asscociate.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

  • 1.0 out of 5
    October 6, 2019

    I bought a 2020 trail boss truck after a long day working with the number and looking different precise we make a deal with 2020 trail boss i spend all... day working with the number finally we have a deal but I signed the contract was a 10 30 PM long day. Finally I got the truck my surprise was they pull out different truck long I never chose that one but I don't noticed on the night next day I go back an told them the truck is not the truck I chose. And they said we pull this one because we think you going to like better my nightmare star they don't change because I signed the contract a night before and they the mistake they pull out different model and I'm here looking for atornie. Be careful with this place

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to lea...rn that you may have had anything less than a stellar experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (760) 475-9098 when you have a chance. Thank you, and we look forward to hearing from you.

  • 1.0 out of 5
    September 6, 2019

    Took my 2017 silverado for motor oil and trans fluid change and they gave it back to me with my motor knocking,..They charged me to redo the lifters and... cam, which was more than i expected to pay,..ill never go back to them again,..this was recently under the new ownership,..They are crooks,...

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (760) 475-9098 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    August 3, 2019

    Yesenia was so great and helped with any questions I had! I highly recommend her! Got the car that I wanted and a good price thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, thank you; we appreciate your feedback about your great visit with Yesenia! Thank you, and have a fantastic day!

  • 1.0 out of 5
    July 26, 2019

    Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended... warranty (which we also purchased from them) covers. Two days later, the car broke down again. We contacted service for assistance and our calls were not returned. We contacted the GM, Jason, and he said he would look into the situation but never contacted us again. Fortunately, we took the vehicle to Covina Chevrolet. They actually fixed our car, gave us a loaner and only charged us $100.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your ...visit. Please reach out to us at (760) 475-9098 when you can so we can address this situation directly. Thank you and have a great day.

  • 5.0 out of 5
    May 18, 2019

    My boy Moses hooked me up with a car that I needed for my family. I will definitely refer him to friends or family that are looking for a good and honest... deal. Thank you Moses for all your hard work!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, we're happy you found our team to be so supportive during your experience here. We are always willing to go the extra-mile! If you're ever in need... of more help, please let us know!

  • 5.0 out of 5
    May 10, 2019

    good job everyone cant remember any names right now but good experience all around thanks Chevy has a good product with silver ado thanks again sal,

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Take ca...re!

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