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Hi I took my ram truck to Victorville Motors for a recall and the quality of customer service, workmanship and overall experience was superb. The customer... rep who assisted me through the 3-days my truck was there kept me informed the whole way. Excellent service.
Took a 2014 patriot with an electrical issue in for repair, Talking to a person about their up grade program and was offered such a great deal on a 2017... renegade, They took the Patriot in trade and I drove off in the Renegade
I bought my brand-new 2014 ram 1500 from them, there still department make sure they got the deal that I wanted done for the end for the truck but I wanted... their service department is also excellent right there fast on everything right up front about when everything is going to be done and how long it's going to take always do business with Victorville Motors and have always done business with them
Patrick, We love hearing about our Guests having an exceptional experience with us. We are happy to hear that Adam Awad (Sales), Chris Howard (Sales)..., Jason Mitchell (Service) and Jeff Meyer (Service) are communicating with our Guests every step of the way, whether it is service repairs or shopping for a vehicle. Thank you so much for letting us know about our Team Members and how they made your experience fast, easy and hassle-free. Victorville Motors
Will definitely recommend this dealership to anyone! Amazing customer service, they went out of their way to give me the car I wanted for the payments... I wanted. Thank you Victorville motors!
This dealership was amazing! David Ortega went above and beyond to make sure I got the vehicle I wanted. My new 2017 Dodge Challenger. He was very helpful... and knowledgeable about the vehicle and the whole purchasing process. Which made me feel so comfortable purchasing my new vehicle from here. I would definitely recommend him if you're looking to buy a new vehicle from this dealership. Thank you so much. I love my new car.
Nowhere during the 3 hour negotiation when we bought our truck did the sales rep feel the need to mention that their "incredible warrantee" wouldn't cover... a parking brake handle that snapped off. Hate to think I have to drive down the hill to find a dealer who honors their word, but frankly the drive will be a lot shorter than the waits for their service department up here.
Fernando Melendez truly followed through on his promise that he would get us a great deal on the new Pacifica and his boss topped it off with a 'crazy... offer' which we couldn't refuse. Jeffery did a fabulous presentation on the extended warranty and completed process with the 'cherry on the top'! The free chicken salad wasn't at all bad either! Lol. Well done, team' ~Kev
JULIO AND MIKE MADE BUYING A NEW CAR A GREAT TIME THANKS TO BOTH OF YOU AA++
Jeremy was a great salesperson and really helped us out in purchasing our 2016 Charger SRT. The customer service you will receive at this dealership is... incredible; they REALLY take care of you!
I am very thankful to the staff and management at victorville motors because they helped me find a truck that i liked, they worked with me to get me financed,... and they gave me outstanding service and kept me happy even after the deal was done. Their management is better than anywhere else and I appreciate the work and helpfulness of the dealers and will definately buy another vehicle from them in the future. Good job guys and thank you!