Mike Jones Ford Lincoln

1.0 out of 5 (1.0) 1 review

Average Rating

1.0 out of 51.0
1 lifetime reviews.
this dealer
1.0 out of 5
Customer Service
1.0 out of 5
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Reviews

  • 1.0 out of 5
    June 5, 2018

    I took my Ford F-350 pickup to Mike Jones Ford Lincoln for them to replace a light bulb in my dash, which should have been a simple task. I know this... because I had a bulb in the dash previously replaced at another Ford dealership in the area. Shortly after dropping off the truck, the dealership calls me stating that the light cannot be replaced and that I should buy a whole new instrument cluster for $780. I return to the dealership and they slap me with an $85 ticket in exchange for getting my keys back. I don't know if the issue was incompetence or they are just charlatans.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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