Lake Shore Ford Toyota Scion

New 888-884-1693 Dealer Website
Used 888-808-6296 Email Dealer
Service 888-273-1195

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Reviews

Average Ratings

4.9
93 lifetime reviews.
  • Great Service

    Just bought a new 2016 explorer. Wonderful vehicle and fantastic service. Kyle Hiestand made the process very simple and spent a lot of time with ...

    Dealer Response

    Thank you for your feedback! We're glad you had a good experience and Kyle did a great job. We'll see you when you come back!


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    Just bought a new 2016 explorer. Wonderful vehicle and fantastic service. Kyle Hiestand made the process very simple and spent a lot of time with us explaining the vehicle and its features. We will definitely be back to Lakeshore Ford for all of our future purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback! We're glad you had a good experience and Kyle did a great job. We'll see you when you come back!


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  • Casey Young, Sales Consultant at Lakeshore Toyota

    Casey Young was my Sales Consultant and he was so helpful. My financial needs were special and demanding and Casey worked with the finance office ...

    Dealer Response

    Thank you for the nice words, Ron! We think Casey is pretty awesome too. We are happy to hear you were able to find the perfect vehicle for your ...


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    Casey Young was my Sales Consultant and he was so helpful. My financial needs were special and demanding and Casey worked with the finance office to get financing that made sense for me. He was extremely open and honest and I always felt comfortable. Casey also had a very good handle on the technologies available in various models. He will certainly get you into the vehicle of YOUR choice! See him today!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the nice words, Ron! We think Casey is pretty awesome too. We are happy to hear you were able to find the perfect vehicle for your needs. If you ever have any questions or concerns feel free to give us a call or stop by.


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  • Very happy customer...

    I'm thankful to Mark Ramirez for making this deal happen. These guys are amazing. I really appreciate their service and would like to recommend th...

    Dealer Response

    Thank you for the kind words, Kamran! I will make sure to pass this nice review on to Mark. If you ever have any questions or concerns please fee...


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    I'm thankful to Mark Ramirez for making this deal happen. These guys are amazing. I really appreciate their service and would like to recommend them to anyone without hesitation. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words, Kamran! I will make sure to pass this nice review on to Mark. If you ever have any questions or concerns please feel free to give us a call.


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  • New purchase

    Found my new car by chance, happened to make a u turn in there lot, and when I made my turn there my car was at the edge of the lot waiting just f...

    Dealer Response

    Thank you so much for the 5 star review! We are glad fate brought you to us and to your new vehicle. Feel free to give us a call or stop by if y...


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    Found my new car by chance, happened to make a u turn in there lot, and when I made my turn there my car was at the edge of the lot waiting just for me. Made an inquiry, and my salesman Mike Cochran called set up an appointment and answered all my questions. Showed me some comparable offers so I could make an informed decision and never once pressured me to buy anything quite a different car buying experience. Left happy and satisfied, and most importantly with a new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5 star review! We are glad fate brought you to us and to your new vehicle. Feel free to give us a call or stop by if you ever have any questions.


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  • Great Experience

    Mike C. was amazing. He was extremely helpful and made my car buying process simple and painless. I am not from a ford family but so thankful that...

    Dealer Response

    Thank you Crystal! We think Mike C. is pretty amazing also. We are so happy to hear that Mike was able to help you and introduce you to a Ford v...


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    Mike C. was amazing. He was extremely helpful and made my car buying process simple and painless. I am not from a ford family but so thankful that I gave them a shot. I love my car and this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Crystal! We think Mike C. is pretty amazing also. We are so happy to hear that Mike was able to help you and introduce you to a Ford vehicle. Please don't hesitate to stop by or give us a call if you have any questions.


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  • Peter

    Pleasant experience. Sales people were courteous, polite, and helpful without being "pushy". Appreciated the "no haggle" pricing found in other ...

    Dealer Response

    Thank you for the kind words, Peter. We strive to provide each customer with the highest level of customer service. We are very happy that we wer...


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    Pleasant experience. Sales people were courteous, polite, and helpful without being "pushy". Appreciated the "no haggle" pricing found in other dealerships. Was offered a fair price for my used vehicle. Sales person spent time going over the features of the F150 pickup and especially all the electronic features on the dash board, as a result, I was not confused on how to operate the many features of the truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words, Peter. We strive to provide each customer with the highest level of customer service. We are very happy that we were able to make your car buying process easy. If you ever have any questions, feel free to stop in anytime or give us a call at 219-787-8600.


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  • Very happy with Lake Shore Ford

    My wife and I had a truly great experience with this dealership. Bill Ozug steered our way to a fine used vehicle and John Schmidt, Pre-owned Ve...

    Dealer Response

    Thank you for the kind words. We are happy to hear that Bill and John were able to help you and give you a 5 star experience at our dealership. ...


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    My wife and I had a truly great experience with this dealership. Bill Ozug steered our way to a fine used vehicle and John Schmidt, Pre-owned Vehicle Manager, helped us negotiate a fair price. John is also a man of his promises; he came through when he said he would. A very good dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words. We are happy to hear that Bill and John were able to help you and give you a 5 star experience at our dealership. Please feel free to stop in or give us a call with any questions you might have in the future.


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  • Great people, great service, Lakeshore Ford keeps

    We needed a reliable four wheel drive and Bill found a Sport trac for us. The preowned manager, John Schmidt, gave us a good price and kept all t...

    Dealer Response

    Thank you for the 5 star review! We are glad to hear that Bill and John made your experience with us a great one. If you ever have any questions ...


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    We needed a reliable four wheel drive and Bill found a Sport trac for us. The preowned manager, John Schmidt, gave us a good price and kept all the promises he made. When the truck needed service, John covered the repair as promised. What a great experience to receive exactly what was promised. If you need a vehicle, buy from Lakeshore Ford. Honest, fair, and nice people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star review! We are glad to hear that Bill and John made your experience with us a great one. If you ever have any questions or concerns, please feel free to give us a call. We are happy to continuously help in any way that we can.


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  • Nate&Helen

    My wife and I decided to buy a new car. The first thing to do is decide on a brand then a model then a dealership. We visited 10 different deale...

    Dealer Response

    Thank you for your kind words Nate & Helen. We are happy to hear that Jennifer was able to help you find the perfect vehicle. We strive to make ...


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    My wife and I decided to buy a new car. The first thing to do is decide on a brand then a model then a dealership. We visited 10 different dealerships in our area and test drove 23 different cars. Lakeshore Toyota by far had the best selection and the most knowledgeable and friendly sales staff. Our sales consultant was Jennifer Johnson. She is fantastic. We visited Lakeshore and Jennifer 4 times within a two week period. Jennifer was always pleasant and remembered our names and which car(s) we were interested in. She was able to answer every question or concern to our complete satisfaction. Even the high tech stuff. There was never any rush or hurry for us to make a decision to buy. After deciding on the "perfect" car (a Prius C) it was time to go thru the purchasing process. What a pleasant experience. Quick and easy. After the purchase Jennifer explained again how to use and operate all the controls; then offered that we could come in or call any time with questions that may come to mind in the future. Lakeshore also has a no haggle price policy which assured us that we were getting the best possible price without wasting time. We plan to use Lakeshore for service on this car as well as future purchases. Without hesitation we recommend Lakeshore and Jennifer Johnson to car buying customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words Nate & Helen. We are happy to hear that Jennifer was able to help you find the perfect vehicle. We strive to make the car buying process an easy one. Feel free to give us a call any time with whatever questions you might have.


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  • Mike Cochran

    It was very good process buying my vehicle. And everyone helped out our buying experience.

    Dealer Response

    Thank you for the 5 star review. We are happy to hear you had a great experience.


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    It was very good process buying my vehicle. And everyone helped out our buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review. We are happy to hear you had a great experience.


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