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Reviews

Average Ratings

4.2
16 lifetime reviews.
  • Flawless Experience!

    I recently participated in the Lincoln Date Night Program through Ray Pearman Lincoln and was completely blown away. The service was first class, ...


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    I recently participated in the Lincoln Date Night Program through Ray Pearman Lincoln and was completely blown away. The service was first class, they had the brand new MKC gassed up and ready to go when I arrived. Paige Sandlin, New Car Manager, did a walk-around on the vehicle with me, and even sat with me in the car to help me get my smart phone connected to the entertainment system! She made sure I knew where everything was, and that I enjoyed my time in the car. I returned 2 days later to pick my car up, and was pleasantly surprised to see it had been washed and pulled up front in anticipation of my arrival! Now that is GREAT service!! Their facilities have recently been renovated and are first class as well. I would recommend this store to my friends because of the service, but mainly because of the people. The employees at Ray Pearman Lincoln are top notch and unrivaled. Thanks to the staff for a wonderful experience!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Buyer Beware

    My mother bought a low mileage used car from them this week. 20 minutes after we left the dealership we realized the CD player and the cruise con...


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    My mother bought a low mileage used car from them this week. 20 minutes after we left the dealership we realized the CD player and the cruise control were not working on the car. When we called the dealer we were told well it's a used car you take your chances with it. there's nothing we can do. They were unwilling to look at it.they were unwilling to offer any assistance or even to see if it was a minor problem. Follow up: The cruise with a minor issue that was fixed for free buy local mechanic the CD player was defective and cost several hundred dollars to fix.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • AWESOME DEALERSHIP

    Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowled...


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    Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Service

    Courteous, friendly, quality service. Always wash your car afterwards. Take you to/from work while they Service your car. The best!


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    Courteous, friendly, quality service. Always wash your car afterwards. Take you to/from work while they Service your car. The best!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome Hometown Service

    Got a great deal on a used For Fusion and received outstanding sales support from Robert Shrier. The experience was no pressure, no hassle, with d...


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    Got a great deal on a used For Fusion and received outstanding sales support from Robert Shrier. The experience was no pressure, no hassle, with dealer prep and taxes upfront; no surprises. Robert was very courteous and respectful with me and might I add patient as well. My wife and I can be a bit picky and Robert went out of his way to accommodate us. I also used the AUSA car buying service and Ray Pearman is the only dealer in Huntsville supporting the AUSA program. I really appreciate their support of Veterans. Lastly, I received a call from Ray Pearman himself which was very classy. This dealership really try's to earn your business which made it a hometown feel. This is scarce these days.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good buying experience!

    Thanks Robert for the time you spent with us Saturday. I am sure we will enjoy the new Lincoln!


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    Thanks Robert for the time you spent with us Saturday. I am sure we will enjoy the new Lincoln!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCELLENT Customer Service

    I recently purchased a used vehicle and noticed some problems with it about a month after purchase; I took it back in and Clevon, Mark and Heath w...


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    I recently purchased a used vehicle and noticed some problems with it about a month after purchase; I took it back in and Clevon, Mark and Heath were more than happy to take care of me. Didn't cost me a dime. They provided me a car until my repairs were complete and took care of everything. So thankful they didn't treat me as most car dealerships_ this is a straight up Class A Dealership with a Class A Team. Thanks to all!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Sales people misleading

    Their sales associates are likely to mislead you. They say that they can get you approved or that you shouldn't have a problem getting you the loa...

    Dealer Response

    Every customer's buying situation is different. We have a large selection of lenders that all require different stipulations and money down, if an...


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    Their sales associates are likely to mislead you. They say that they can get you approved or that you shouldn't have a problem getting you the loan you need and then come back asking for a lot of money down or they can't approve your loan.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Every customer's buying situation is different. We have a large selection of lenders that all require different stipulations and money down, if any. We try everyday to get everyone approved within the customer's budget and meet their expectations, but are not always successful in meeting their exact needs. There are boundaries and guidelines that each lender requires. Unfortunately, every submission is not able to be approved to the customer's expectations, and for that we apologize.


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  • Love the dealership & the car!

    I love the car, it's on par with any European car for 99.9% of drivers, if you are crazy about doing 100mph around twisties then a BMW is the bett...


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    I love the car, it's on par with any European car for 99.9% of drivers, if you are crazy about doing 100mph around twisties then a BMW is the better car but this car should be a better seller than it is. I am a car nut and this MKZ takes some beating on the quality of the car, the nice touches, and it will go around the twisties in sport mode quickly enough for anyone in the real world. I have bought 17 new vehicles since 2003 between myself, my wide, and employees and your dealership and the staff that work there have totally restored my faith in the existence of car dealerships. Most of them should go away but I cannot fault any part of your service towards me on this purchase. It was efficient, friendly and more importantly honest. I am going to try my hardest to co-ordinate my business travel with getting this car serviced with you too. I would absolutely recommend to anyone buying from you, it was totally worth the 6 hour round trip from Atlanta to deal with you all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ron Pelton is the best sales rep

    Bought my first lincoln at Ray Pearman in huntsville alabama. Loving it so far!! Best car buying experience in my adult life! Ron Pelton, my sales...


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    Bought my first lincoln at Ray Pearman in huntsville alabama. Loving it so far!! Best car buying experience in my adult life! Ron Pelton, my sales rep was informative, and not pushy or pretentious. His laid back, knowledgeable approach won me over. -Darla M

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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