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Great Communication and help to all my questions and concerns. My Reps, Baylee Hester and Gordon Frost were top notch. First contact through buying process... was smooth and fast.
My husband and I have lease our 3rd vehicle through Long-Lewis of the Shoals. We love the friendliness and expertise of everyone who assisted us. We highly... recommend our salesperson Joanne Osborn who worked tirelessly to find the perfect Lincoln Nautilus for us.
Everyone I came in contact with was great! This is my 4th occasion to work with this dealership and each time I left knowing I had been treated fairly.... They truly try to make their customers happy. Highly recommend!
Very friendly and knowledgeable salesperson that helped me get into my new truck easily and quickly. Great finance department that helped me get the best... rates and also helped with what if any extras I needed. Thank you very much and I will do business with again.
My sales person was professional,easy to talk with. Did not feel I received a fair price on my trade even though I had a kbb offer. And the service communication... to customers was a 2(below average). The VW dealer needs some people to actively follow up with staff and customers. Too many sitting around or looking at their phones.
I just purchased a new truck from these guys. They clearly know what they’re doing when it comes to honesty, integrity and quality customer service. ... I highly recommend them if you’re considering a new truck or car!!!!
I have already recommended Long-Lewis to friends. Melissa Henson was fully focused on helping me make a choice one that I would not regret. She worked... hard to understand what was most important to me in a new truck and then found exactly what I wanted. I drove from 2 hours away and it was very much worth my time. This experience was much more positive than I have had in the past from other dealerships. I will come back to Long-Lewis because of the customer service I received.
I was greeted in the parking lot when I called my salesman. He was prompt. Although my credit got sent everywhere, I did get excellent service
Job well done Kenny 5th car I have from long Lewis well recommended dealership will enjoy my new car and will continue to buy here.
Excellent customer service. I was having a hard time choosing between vehicles but they were nothing but nice, patient and helpful. Everything was explained... with great detail and they put the price out front with no hidden fees or anything retlated to that. It was a very comfortable shopping experience. If I have to purchase another vehicle I know where to go now.