Reviews

Average Ratings

4.7
225 lifetime reviews. Includes reviews of Lookout Ford from DealerRater.com
  • Felt like home

    Buying a car at this dealership was a very nice experience. Searching for cars can be a very trying experience and Lee Midgett made it very easy, ...


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    Buying a car at this dealership was a very nice experience. Searching for cars can be a very trying experience and Lee Midgett made it very easy, quick and fun. He offered water, pop corn, and reading material while we waited and anything to make us more comfortable. He also explained all of our questions in detail so we understood everything. Past experiences have been long and drawn out but this one was easy and i honestly felt like i was at home. Thank you Lee.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Dealer Experience
    June 12, 2017

    My experience with the purchase of a new vehicle at Lookout Ford was positive. All staff were professional, helpful, friendly, addressed my concer...


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    My experience with the purchase of a new vehicle at Lookout Ford was positive. All staff were professional, helpful, friendly, addressed my concerns, and provided excellent service. I would highly recommend this dealership.

    Does recommend this dealer

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  • Awesome
    June 7, 2017

    Awesome customer service and waiting room. The cold beverage6 and snacks are nice but the important issue is the quality and prompt service I rece...

    Lookout Ford

    Mr DiFabio: Thank you for taking the time to review your service experience. It customers like you that make our day! We are so happy that you ...


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    Awesome customer service and waiting room. The cold beverage6 and snacks are nice but the important issue is the quality and prompt service I received. Thank you and I will return for all my service needs

    Does recommend this dealer
    Came in for service or repair
    Lookout Ford

    Mr DiFabio: Thank you for taking the time to review your service experience. It customers like you that make our day! We are so happy that you had a great experience! We are always here when you need us!


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  • Lookout Ford, Morehead City NC
    June 7, 2017

    Oil / Filter Change... NO negative issues... Courteous and professional staff... Comfortable customer accommodations... Convenient location... In ...

    Lookout Ford

    Thank you for your positive comments! We look forward to being of service to you again and are here when you need us!


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    Oil / Filter Change... NO negative issues... Courteous and professional staff... Comfortable customer accommodations... Convenient location... In and out quickly... NO worries... I'll be back...

    Does recommend this dealer
    Came in for service or repair
    Lookout Ford

    Thank you for your positive comments! We look forward to being of service to you again and are here when you need us!


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  • Awesome
    January 28, 2017

    I brought my car in to have some warranty work, which I expected to be a low priority. I was thrilled when the problem was diagnosed and fixed be...


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    I brought my car in to have some warranty work, which I expected to be a low priority. I was thrilled when the problem was diagnosed and fixed before lunch.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service Department
    December 9, 2016

    In addition to Lookout Ford, I have experience with two other Ford dealership service departments. Lookout has them beat by far! Service is fast a...


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    In addition to Lookout Ford, I have experience with two other Ford dealership service departments. Lookout has them beat by far! Service is fast and thorough, and (unlike other places) I have never had the feeling that I had been charged for unnecessary parts or labor. John O'Meara, the Service Advisor, is always great to deal with, and is the perfect intermediary between customer and mechanic. In addition, the facilities are new and spotless, and the waiting area is comfortable.

    Does recommend this dealer
    Came in for service or repair

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  • Regular service visit.
    November 19, 2016

    Cheerful, happy and helpful, Very competitive pricing. 30 min. turn around to include tire rotation. Totally satisfied. The employee I dealt with...


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    Cheerful, happy and helpful, Very competitive pricing. 30 min. turn around to include tire rotation. Totally satisfied. The employee I dealt with was Sidney. She is very focused on customer service and very helpful.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent dealer!
    August 8, 2016

    Lookout Ford, and our Sales Associate John Berger were wonderful from the moment we entered the dealership. Everyone was helpful, friendly, knowle...


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    Lookout Ford, and our Sales Associate John Berger were wonderful from the moment we entered the dealership. Everyone was helpful, friendly, knowledgeable and informative. We negotiated a deal on a 2017 easily and fairly. John spent over an hour with us after the purchase setting up my Ford account and my Sync system, in addition to going over all the car's features. He has called us twice in the week since we purchased the car to make sure everything is fine.

    Does recommend this dealer

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  • Outstanding Service Department
    June 1, 2016

    Mr. John Omera is a respected and trustworthy service representative, dedicated to customer service. His attitude and demeanor are friendly, and h...


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    Mr. John Omera is a respected and trustworthy service representative, dedicated to customer service. His attitude and demeanor are friendly, and his dedication to the customer is without a doubt honest and I am assured that my automobile received the best care possible. I shall continue to deal with Lookout Ford and recommend it to my friends.

    Does recommend this dealer
    Came in for service or repair

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  • Sales
    November 24, 2015

    Dean and Johnathan were very helpful with the purchase of my Ford truck. Being a woman and making this deal on my own proved that if you know you...


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    Dean and Johnathan were very helpful with the purchase of my Ford truck. Being a woman and making this deal on my own proved that if you know your stuff you can do it all.

    Does recommend this dealer

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