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Reviews

Average Ratings

4.9
Average based on 365 reviews
  • Awesome Buying Experience!

    An awesome buying experience. We went to see the car one day and went back and purchased the next day. There was no high pressure and nothing to...


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    An awesome buying experience. We went to see the car one day and went back and purchased the next day. There was no high pressure and nothing to make you leave feeling all icky, which is how I felt after visiting some of the dealerships in Huntsville. When you do go, be sure to visit Max a/k/a Santa Claus and tell him Michelle Payne sent you. You won't be sorry! :-)

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Disrespected

    Waiting for my car to be serviced in the dealerships customers lounge and one of the sales people was talking to one of the sales ladies about his...

    Dealer Response

    Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that ...


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    Waiting for my car to be serviced in the dealerships customers lounge and one of the sales people was talking to one of the sales ladies about his date he went on in great detail that is not something a mother and her children need to hear very vulgar in nature be careful what you say when there are customers present not good business

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please give us a call at (256) 232-4242 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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  • Diesel service

    Friendly service, feels trustworthy. McClary Ford still doesn't know what to do with online appointment system. Truck stayed in shop for a week, n...

    Dealer Response

    We appreciate your feedback, Shawn. Please don't hesitate to give us a call if there is anything we can do for you.


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    Friendly service, feels trustworthy. McClary Ford still doesn't know what to do with online appointment system. Truck stayed in shop for a week, never got any status updates, had to keep calling to find out what was going on.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We appreciate your feedback, Shawn. Please don't hesitate to give us a call if there is anything we can do for you.


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  • Horrible way to talk to a customer

    I called in to ask about a car and Chris Allen answered he talked to me like I was a bother to him he treated me with such disrespect I can't be...

    Dealer Response

    Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to he...


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    I called in to ask about a car and Chris Allen answered he talked to me like I was a bother to him he treated me with such disrespect I can't believe any company would let someone talk to there customers in such a way I will never do business there nor will anybody I know do business there

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (256) 232-4242 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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  • Wow that was easy

    I went to Mcclary Ford because the are local my salesman Thomas made it the best buying experience I have ever had I was in and out in under 30 mi...

    Dealer Response

    We're happy to hear that you had a pleasant experience here at McClary Ford Inc., Doug! We sincerely appreciate your business and recommendation. ...


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    I went to Mcclary Ford because the are local my salesman Thomas made it the best buying experience I have ever had I was in and out in under 30 minutes traded my truck for a brand new F150 he was very helpful and kind I will recommend him and Mcclary very highly

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We're happy to hear that you had a pleasant experience here at McClary Ford Inc., Doug! We sincerely appreciate your business and recommendation. Safe travels!


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  • Wow that was easy

    I went to Mcclary Ford because the are local my salesman Thomas made it the best buying experience I have ever had I was in and out in under 30 mi...


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    I went to Mcclary Ford because the are local my salesman Thomas made it the best buying experience I have ever had I was in and out in under 30 minutes traded my truck for a brand new F150 he was very helpful and kind I will recommend him and Mcclary very highly

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • 3rd truck will be many more

    Awesome place awesome people Thomas is always great deal with just good folks

    Dealer Response

    We're happy to hear that you were pleased with our staff here at McClary Ford, Inc., Lynn! We look forward to working with you again in the future!


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    Awesome place awesome people Thomas is always great deal with just good folks

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with our staff here at McClary Ford, Inc., Lynn! We look forward to working with you again in the future!


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  • NITTO TIRE PURCHASE

    Very friendly staff and a quick turn around on the tire mounting and oil change

    Dealer Response

    We're happy to hear that you enjoyed working with our staff, Robert! Please don't hesitate to give us a call if there is anything we can do for you.


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    Very friendly staff and a quick turn around on the tire mounting and oil change

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We're happy to hear that you enjoyed working with our staff, Robert! Please don't hesitate to give us a call if there is anything we can do for you.


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  • shipping manager

    very efficient on meeting appointment time that was set.


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    very efficient on meeting appointment time that was set.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great facility and knowledgeable personnel!

    Always excellent service! Have been using this facility several years and there is NEVER a problem,

    Dealer Response

    James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us...


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    Always excellent service! Have been using this facility several years and there is NEVER a problem,

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business!


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