Christenson Chevrolet Inc.

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
109 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 17, 2019

    Called the dealership as they had the vehicle we were looking for, did some negotiating over the phone and came to an agreement on price. My wife and I... drove up, they had the car running and waiting for us. We did our test drive and decided that we wanted it. Everyone there was GREAT, no issues. If I am ever looking for a used car again this will be the first place I look.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, thank you for the feedback! We are happy to hear about your positive experience at Christenson Chevrolet, and we are grateful you chose us for y...our automotive needs. We look forward to working with you again in the future! Best, Jeff Bildhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 5.0 out of 5
    July 8, 2019

    Other then kids running and screaming in the waiting area the whole hour I was there the service was good.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewe...d with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Best, Jeff Bildhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • February 7, 2018

    Upon visit to Service Center was directed to the Body Shop. They ordered my parts quickly, and once I was able to bring the car in for the repairs, they... were quick and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Luis! I am pleased to hear that our team was able to provide an efficient and overall positive exp...erience during your visit. If you need anything else, please don't hesitate to reach out. Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 1.0 out of 5
    May 16, 2019

    Came in for a appraisal, because they were going to close had me leave and said they would call me with the information the next day. Never received call....... called manager Jeff and was quoted a amount over the phone. Received call today from the sales guy with a lower amount still don’t have a appraisal on paper a waste of time do not recommend

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-pur...chasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 4.0 out of 5
    May 3, 2019

    Great sales person Cindy was very professional and nice

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jeff Bilha...user-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 5.0 out of 5
    February 21, 2019

    Everyone was very nice and Barb Tharp was an absolute joy to work with she worked very hard to get me what I wanted in a vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 4.0 out of 5
    May 18, 2018

    Great service - will return for service as required.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you very much for your feedback, Steve! We're so happy to have been part of your great service experience. We look forward to seeing you again. ... Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 5.0 out of 5
    April 9, 2018

    Very efficient and fast. Great price. I don't know why I have to put 50 characters on here I just wanted to leave a basic review

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We love hearing about customers that have a terrific experience at Christenson Chevrolet! We know that buying a car is an important decision and we ar...e proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 5.0 out of 5
    March 21, 2018

    My salesman, Aaron Shaps, was outstanding. He answered every question and made sure that we understood his answers. If it weren't for him, I feel confident... to say that I would not have purchased my car from Christensen Chevrolet.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Janet, we appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience! We wil...l be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

  • 5.0 out of 5
    March 18, 2018

    I found all personnel at this dealership to be extremely courteous and thoughtful! They addressed all of my concerns and my vehicle was serviced beautifully,... I Highly recommend this dealership!

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Patricia, it's great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you t...aking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Jeff Bilhauser-Internet Director; 219.595.6170; jbildhauser@christensonchevy.com

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