Reviews
Write a reviewGreat used Tahoe LTZ
I am very pleased with the service I received from from both Greg Lair GMC as well as my Sales Professional "Jim "JP" Gwinn. They went beyond what I could have possibly expected in my auto purchase experience. Mr. Gwinn's slogan is true to form.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am glad you enjoyed working with JP and our staff here at Greg Lair! Thanks again!!
Great Experience
Alvin Ellerd is a great salesman he was very respectful and very knowledgeable about the vehicle also my experience with Greg Lair was very outstanding keep up the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alvin and the rest of the Greg Lair Crew thanks you for your kind words! It was our pleasure to serve you!!!
New Crew Cab Sierra
my experience at Greg Lair has been very helpful. The sales staff did everything they could to get me in the truck that i was looking for. Jim Gwinn work very hard to get me in my truck. I would say that I...win with Gwinn
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I hope your Sierra brings you many miles of happiness! Thanks you for the great feedback!
Great experience overall
Great overall, except when I went to test drive the vehicle. The sales person I had the appointment with was switched to someone that my wife had talked to about another car. I did not purchase that day but, a few days later I called and talked to my original sales person and let them know the only way I would purchase the vehicle was with my original sales person. I did purchase the vehicle but, had to return the next morning to finish the purchase. They put 7 gallons of gas in the vehicle but, due to an improper vehicle inspection, I had to return to have them remove the tenting on the front two windows, this caused the extra gas to be wasted.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Chris. Please allow me to put some extra gas in your vehicle next time you're in! Thanks for the great feedback! -Danny
Used Nissan Alitma
I had a great experience at Greg Lair with JP Gwinn finding me just the vehicle I was looking for. Appreciate him looking out for my interests and following up several days after our initial contact when "the right one came along." Would definitely shop here in the future, very fair on both sides of the bargain, purchase and trade.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We like JP, too! Thanks for the nice comments. We loved being of service to you!
Internet Vehicle Search
Was contact promptly after I inquired about the vehicle that I was interested in. Very satisfied with the service we got and the overall experience. Alvin Ellerd was a great help!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alvin is a champ! We are lucky to have him. Thanks and stop in and see us!
new 2013 GMC Truck
Nice place and the guys here were fun and thanks for the super snacks, JP was a detailed and thoroughly went threw all the information we needed to make a great choice. The nice relaxed atmosphere was very enjoyable. I defiantly did. "win with Gwinn", Thanks JP
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rich from service dept offered to tow my vehicle to them...
Rich from service dept offered to tow my vehicle to them since I have had many problems with this vehicle since day 1 and that he would "take care of it" . My van got towed and then he calls me telling me that I owe a 103.00 bill for towing I never requested or that they will hold my vehicle! Terry calls me which he stated is the service manager and wouldn't let me speak to Rich anymore (since that's who told me he'd take care of it) and was very rude and raised his voice at me telling me he would "put inside shop to where I can't get it" . I have never been treated so badly and think it's very bad business customer service to treat a customer like that especially when I paid cash for the vehicle. Now I'm about to have to go to Justice of Peace to get my vehicle back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Used Chevy Surburban
JP was awesome, deal was very smooth and he covered all the details. The price we got our used Suburban was great. He was the best sales person I ever had. You will always, Win with Gwinn"...we will call again when we need our next vehicle..Thanks JP
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Friendly Staff
I'm in the market for a used truck and had Allen show me a truck I saw at Greg Lair. He was very friendly and answered all my questions. I felt at ease and might consider purchasing from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
